Knowledge Article: ID B0EE18000: BSE RAID battery failure

Description

The battery in the BladeCenter Storage Expansion Unit has failed.

Causes

The battery voltage sensor in the blade detects BSE (Blade Storage Expansion) RAID battery failure.

Implications

The management module generates this event

Resolutions

Perform these steps:

1. Make sure the battery is connected.
2. Update the service processor firmware, the BIOS, and the ServeRAID application for the blade server.
3. Replace the battery.

Refer to the Problem Determination and Service Guide for the specified blade server type for information about reseating and replacing the battery.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "BladeCenter" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.