Knowledge Article: ID B6E000001: I/O and Graphics Adapter problem detected.

Description

A problem with the I/O and Graphics Adapter has been detected for the specified blade.

Causes

The slot connector sensor detects and I/O and Graphics Adapter problem in blade.

Implications

The management module generates this event.

Resolutions

Perform these steps:

1. If this is occurring on an HC10, reseat the graphics adapter and video controller.
2. If this is occurring on any other blade server, reseat the blade server.
3. Update the firmware for the video adapter.
4. Update BIOS for the blade server.
5. Replace the compression card.
6. Generate a call home using Service Advisor:
   • If this is occurring on an HC10 blade workstation, replace the graphics adapter. Be ready to provide part number for the adapter.
   • If this is occurring on any other blade server, replace the system board.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "BladeCenter" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.