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Knowledge Article: ID B6F800501: Unable to read VPD for Storage Module %d.

Description

The advanced management module is unable to read the vital product data (VPD) for the specified storage module.

Causes

The advanced management module cannot read the VPD of the storage module.

Implications

The advanced management module makes multiple attempts to read the VPD. If the advanced management module is able to read the VPD, it generates a recovery message for the event log. If the failure cycle continues, there might be a quality problem.

Resolutions

Perform these steps:

  1. Verify that the storage module LED is not lit. If it is not lit, continue monitoring the event log for additional messages. At your earliest convenience, reseat the storage module.
  2. If the storage module LED is lit, reseat the storage module. Before reseating the storage module, verify that the blade servers are not actively working with the hard disk drives. The hard disk drive LEDs are lit when drive activity is occurring.
  3. If the problem persists, check the IBM Support Web page for any service bulletins that might be related to this problem.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "BladeCenter" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.