Knowledge Article: ID B6F801201: Storage Module 1 Drive %d fault

Description

A fault exists in the specified hard disk drive that is installed in storage module 1.

Causes

The advanced management module detects a fault in the specified hard disk drive that is in storage module 1.

Implications

The event can mean that the specified drive has failed and must be replaced. If this event is occurring for all drives installed in the storage module, the failure is probably with the storage module itself.

Resolutions

Perform these steps:

1. Replace the hard disk drive.
2. Check the IBM Support Web page for related service bulletins.
3. Update the firmware for the storage module, the SAS expansion card options in the blade servers, the SAS I/O modules, and hard drives if applicable.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "BladeCenter" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "BladeCenter" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.