Knowledge Article: ID B00022003: Primary MM real-time clock failed.

Description

The primary chassis management module real-time clock failed during built-in self test (BIST). Time stamps displayed in the event log might not be accurate.

Causes

The chassis management module BIST detects that the primary management module real-time clock device descriptor cannot be opened or that the descriptor is not functional.

Implications

The failure generates this event.

Resolutions

Perform these steps:

  1. Replace the battery in the CMM.
  2. Replace the primary CMM.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site. At "IBM Support Portal: Quick start" page, select Browse for "Choose your products", select your Chassis from PureFlex System under the Hardware list, and "Troubleshoot" for "Choose your page", then select "Continue" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "PureSystems" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.