Knowledge Article: ID B00217000: Management module external network physical link lost.

Description

The chassis management module physical link to the external network has been lost.

Causes

When primary MM detects its external network phyical link is lost and the other MM logical link is good after a configurable period.

Implications

The MM failover will occur and this event is generated.

Resolutions

Perform these steps:

Make sure the Ethernet cable is plugged in (check the connection on both ends of the cable), and that the cable is intact.
Make sure that both the devices on both ends of the cable are powered on and functioning.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site. At "IBM Support Portal: Quick start" page, select Browse for "Choose your products", select your Chassis from PureFlex System under the Hardware list, and "Troubleshoot" for "Choose your page", then select "Continue" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "PureSystems" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.