Knowledge Article: ID B06A2E001: Chassis temperature device is unavailable

Description

Chassis temperature device is unavailable

Causes

The chassis temperature is unavailable or unreadable from the rear LED card.

Implications

The cooling capacity of the chassis has been set to the maximum, and the fan modules are running at full speed.

Resolutions

Complete the following steps:

1. Check the Chassis Management Module event log for communication failures for multiple components, such as I/O modules, fan modules, and power supplies.
   
2. If there are communication failures for multiple components, restart the Chassis Management Module.
   
3. If there are no other communication failures, replace the rear LED card.
   

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site. At "IBM Support Portal: Quick start" page, select Browse for "Choose your products", select your Chassis from PureFlex System under the Hardware list, and "Troubleshoot" for "Choose your page", then select "Continue" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "BladeCenter" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.