Knowledge Article: ID B0EA01001: Unable to read VPD for I/O Module %d.

Description

The chissis management module is not able to read the vital product data (VPD) for the specific I/O module.

Causes

When the chassis management module detects that an I/O module is present, the chassis management module will attempt to get the VPD for the specified I/O module but cannot read the VPD.

Implications

When the chassis management module cannot read the VPD for the specified I/O module, this event is generated.

Resolutions

Perform these steps:

1. Perform a service-level reset of the I/O module.
   
2. Note that this might affect network services.
   
3. Replace the I/O module.
   

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site. At "IBM Support Portal: Quick start" page, select Browse for "Choose your products", select your Chassis from PureFlex System under the Hardware list, and "Troubleshoot" for "Choose your page", then select "Continue" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware or drivers, visit the "Fix Central" Web site, select "PureSystems" for "Product Group" (from the pull-down lists), select your product for "Product" (from the pull-down lists), select your product machine type for "Product" (from the pull-down lists), and select your operating system for "Operating system" (from the pull-down lists). You can refine the search by selecting the category of the download of your interest from the "Refine results" list.