Description
The currently installed IBM Director Platform Agent*1 Services are not compatible with the current version of Windows running on the system.
IBM Director Platform Agent*1 Services, a basic subset (Level 1) of IBM Director Agent, provide basic platform management functionality, such as hardware component discovery/inventory, health state reporting, and more, by communicating with system firmware (BIOS or UEFI) and/or management controllers like BMC (Baseboard Management Controller), RSA-II (Remote Supervisor Adapter), etc., through device drivers or operating system APIs.
Besides platform-specific hardware component instrumentation, IBM Director Platform Agent*1 Services also contain an SLP (Service Location Protocol) agent, an SSL (Secure Socket Layer) enabled CIMOM (Common Information Model Object Manager) on Linux, or a set of CIM mapping libraries to WMI (Windows Management Instrumentation) on Windows.
Causes
Because IBM Director Platform Agent*1 Services have dependencies on operating system APIs, a given level of IBM Director Platform Agent*1 Services might be incompatible with a given major OS release. For example, for Windows Server 2008, the system requires "IBM Director Core Services 5.20.2 Service Update 1" or later.
Implications
When IBM Director Platform Agent*1 Services are not compatible with the OS, the functionality and/or integrity of the IBM Director Platform Agent*1 Services could be significantly crippled. As a result, all the platform component instrumentations could also be crippled. To ensure a healthy computing environment, software dependencies should be reviewed and resolved as soon as possible.
Resolutions
| Document | IBM Systems Director Version | ||
|---|---|---|---|
| 6.2.x | 6.1.x | 5.20.x | |
| Release Notes | Visit IBM Systems Director resources Web site. See "Release notes" under "Product Documentation" section of this Web page. | http://publib.boulder.ibm.com/infocenter/director/v6r1x/topic/director_6.1/dir6.1.2_relnotes.pdf | Visit Information Center Web site. Release notes are under the "Overview" section. |
| Supported hardware and operating systems | Visit IBM Systems Director resources Web site. See "Hardware and Software Support Guide" under "Product Documentation" section of this Web page. | Visit Information Center Web site. See "Hardware and software requirements" under "Planning" section of this Web page. | Visit Information Center Web site. Supported hardware and operating systems is under the "Planning" section. |
| Installation instructions | Visit IBM Systems Director resources Web site. See "Planning, Installation, and Configuration Guide" under "Product Documentation" section of this Web page. | Visit Information Center Web site. See "IBM Systems Director Agent installation cookbook" and "Installing agents" under the "Installing" section. | Visit Information Center Web site. See "Hardware and software requirements" under "Planning" section of this Web page. |
Additional information
| IBM Director Version | Director Platform Agent name |
|---|---|
| 6.2.x | Director Platform Agent or Director Common Agent |
| 6.1.x | Director Platform Agent or Director Common Agent |
| 5.20.x | Director Core Services (also called Level-1 Agent) or Director Agent (also called Level-2 Agent) |
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