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Knowledge Article: ID X0020010 " System memory added or removed

Description

Memory events occur when a service processor or management module detects that the availability state of a dual inline memory module (DIMM) has changed.

Causes

The notification occurs when a change is detected in the system memory count of a Level-1 or Level-2 managed system.

Implications

This event is informative only. If necessary, investigate the event to confirm the changes.

Resolutions

  1. Contact your authorized operators and/or system administrators.
    • Review the system dual inline memory module (DIMM) and, if necessary, the Asset ID task to determine the DIMM that has been affected.
    • Consult the System User Guide and the Hardware Maintenance manual.
    • Retain the full recorded logs.
  2. Monitor the system for future events, keep track of all alerts, events, and logs.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "System x" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware, visit the same "IBM System x support search" Web site, select "Download" for "Task", and then select the "Product Family", "Machine type", and "Operating system" values of interest. You can refine the search by selecting the download category of interest from the "Refine results" list. For BladeCenter x86 blade servers, visit the IBM BladeCenter support search Web site and follow similar steps.

To find the replacement part number (or the FRU number) for the component replacement, visit the "BladeCenter and System x Product Information - Servers" Web site, select your product from "IBM System x products" table. Then select "System service parts listing" for your product.