Knowledge Article: ID X0030005 " The teamed NIC failed or is back to normal

Description

The Redundant Network Adapter event occurs when the redundancy state of a system network interface card (NIC) changes. This requires a teamed configuration.

Causes

This Alert is generated when the redundancy state of a system network interface card (NIC) changes. There are certain limitations of the NIC that cannot be compensated for between a switchover and a switchback.

Implications

There are different implications depending on what event was recorded.

Resolutions

1.    Gather all the available information about your Alert.
       "    Consult the Hardware Maintenance manual and Troubleshooting Guide.
       "    Retain the full logs recorded by the systems management software (such as IBM Director Server). Information in the logs such as the instance ID (or Device ID), when available, can help you to identify the particular component that experienced the problem.

2.    If the problems persist, place a service call.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "System x" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

To download the latest firmware, visit the same "IBM System x support search" Web site, select "Download" for "Task", and then select the "Product Family", "Machine type", and "Operating system" values of interest. You can refine the search by selecting the download category of interest from the "Refine results" list. For BladeCenter x86 blade servers, visit the IBM BladeCenter support search Web site and follow similar steps.

To find the replacement part number (or the FRU number) for the component replacement, visit the "BladeCenter and System x Product Information - Servers" Web site, select your product from "IBM System x products" table. Then select "System service parts listing" for your product.