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Knowledge Article: ID X0040000 " ServeRAID event

Description

Various alerts and events can trigger this notification, depending on the version of ServeRAID, its configuration, and the version of IBM Director Agent.

Causes

RAID events are generated by existing RAID controllers in response to RAID availability and status changes.

Implications

The following RAID notifications are generated by the ServeRAID Manager (Standalone Edition) in the IBM Director environment. Any of these notifications might trigger the Server RAID event:

ServeRAID" Array FlashCopy" Complete ; ServeRAID Array FlashCopy Detected ; ServeRAID Array FlashCopy Fail ; ServeRAID Array Rebuild Complete ; ServeRAID Array Rebuild Detected ; ServeRAID Array Rebuild Fail ; ServeRAID Array Sync Complete ; ServeRAID Array Sync Detected ; ServeRAID Array Sync Fail ; ServeRAID Compaction Complete ; ServeRAID Compaction Detected ; ServeRAID Compaction Fail ; ServeRAID Compression Complete ; ServeRAID Compression Detected ; ServeRAID Compression Fail ; ServeRAID Config Fail ; ServeRAID Controller Added ; ServeRAID Controller Bad Stripes ; ServeRAID Controller Battery Overtemp ; ServeRAID Controller Battery Temp Normal ; ServeRAID Controller Fail ; ServeRAID Controller Failover ; ServeRAID Controller Mismatched Versions ; ServeRAID Controller Replaced ; ServeRAID Copyback Complete ; ServeRAID Copyback Detected ; ServeRAID Copyback Fail ; ServeRAID Dead Battery ; ServeRAID Dead Battery Cache ; ServeRAID Decompression Complete ; ServeRAID Decompression Detected ; ServeRAID Decompression Fail ; ServeRAID Defunct Drive ; ServeRAID Defunct Drive FRU ; ServeRAID Defunct Replaced ; ServeRAID Drive Added ; ServeRAID Drive Clear Complete ; ServeRAID Drive Clear Detected ; ServeRAID Drive Clear Fail ; ServeRAID Drive Removed ; ServeRAID Drive Verify Complete ; ServeRAID Drive Verify Detected ; ServeRAID Drive Verify Fail ; ServeRAID Enclosure Fail ; ServeRAID Enclosure Fan Fail ; ServeRAID Enclosure Fan Installed ; ServeRAID Enclosure Fan OK ; ServeRAID Enclosure Fan Removed ; ServeRAID Enclosure OK ; ServeRAID Enclosure Power Supply Fail ; ServeRAID Enclosure Power Supply Installed ; ServeRAID Enclosure Power Supply OK ; ServeRAID Enclosure Power Supply Removed ; ServeRAID Enclosure Temp Fail ; ServeRAID Enclosure Temp OK ; ServeRAID Expansion Complete ; ServeRAID Expansion Detected ; ServeRAID Expansion Fail ; ServeRAID FlashCopy Complete ; ServeRAID FlashCopy Detected ; ServeRAID FlashCopy Fail ; ServeRAID Init Complete ; ServeRAID Init Detected ; ServeRAID Init Fail ; ServeRAID Logical Drive Added ; ServeRAID Logical Drive Blocked ; ServeRAID Logical Drive Critical ; ServeRAID Logical Drive Critical Periodic ; ServeRAID Logical Drive Off Line ; ServeRAID Logical Drive OK ; ServeRAID Logical Drive Removed ; ServeRAID Logical Drive Unblocked ; ServeRAID Migration Complete ; ServeRAID Migration Detected ; ServeRAID Migration Fail ; ServeRAID No Controllers ; ServeRAID PFA Drive ; ServeRAID PFA Drive FRU ; ServeRAID Polling Fail ; ServeRAID Rebuild Complete ; ServeRAID Rebuild Detected ; ServeRAID Rebuild Fail ; ServeRAID Sync Complete ; ServeRAID Sync Detected ; ServeRAID Sync Fail ; ServeRAID Test Event ; ServeRAID Unsupported Drive.s

Resolutions

  1. If a ServeRAID event occured, follow the suggested actions:
    • For information about the ServeRAID events, see the ServeRAID Manager extension documentation.
    • Use the ServeRAID Manager task to configure, monitor, and maintain ServeRAID adapters. You can view information that is related to controllers, arrays, logical drives, hot-spare drives, and hard disk drives. Also, you can view configuration settings and events (which are called notifications in the ServeRAID Manager task) and locate defunct hard disk drives.
    • The ServeRAID Manager task for IBM Director is not the same program as the ServeRAID Manager (Standalone Edition) that is provided with the ServeRAID hardware option. It is recommended that you do not install both versions on the same system.
    • Check for the latest applicable ServeRAID device drivers that support ServeRAID hardware.
    • Contact your authorized operators and/or system administrators.
    • Retain the full recorded logs.

  2. Monitor the system for future events, keep track of all alerts, events and logs.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "System x" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

Extensions to the IBM Director product are available. You can download an extension from the "IBM Director Support" Web site.

For the compatibility matrix between IBM System x systems and Windows, consult IBM ServerProven System x and xSeries compatibility - Microsoft. For BladeCenter x86 blade servers, consult IBM ServerProven Compatibility for BladeCenter products.