Knowledge Article: ID X0060012 " A RAID health event occurred

Description

Various events can trigger this notification, depending on your version of integrated RAID, its configuration, and your version of IBM Director Agent or IBM Director Core Services. RAID events occur when a change occurs in the state of a Level-1 or Level-2 managed system that includes a RAID configuration, or when a service processor or management module detects that the state of a RAID controller or hard-disk drive has changed.

Causes

RAID events occur when storage hardware devices detect a change in their operational status, configuration, or environmental indicators.

Implications

This event signifies that the health state of the RAID configuration is being monitored.

Resolutions

1. Verify that the system RAID state is healthy. Investigate what might have happened:
   
   • Look for previous RAID events to analyze any that are found.
     
   • For information about integrated RAID events, see the Hardware Maintenance manual and the Troubleshooting Guide.
     
   • When available, use the RAID Utility to configure, monitor, and maintain RAID adapters. You can view information that is related to controllers, arrays, logical drives, hot-spare drives, and hard-disk drives. Also, you can view configuration settings and events and locate defunct hard-disk drives.
     
   • Check for the latest applicable RAID device drivers and firmware that supports RAID hardware.
     
   • Retain the full recorded logs.

2. Monitor the system for future events, and keep track of all alerts, events, and logs.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "System x" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.

Extensions to the IBM Director product are available. You can download an extension from the "IBM Director Support" Web site.

For the compatibility matrix between IBM System x systems and Windows, consult IBM ServerProven System x and xSeries compatibility - Microsoft. For BladeCenter x86 blade servers, consult IBM ServerProven Compatibility for BladeCenter products.