Knowledge Article: ID X0A00002 " A new entry has been logged in the Service Processor (SP) error log

Description

This event is generated when the system Service Processor (SP) detects a new entry in its error log. The SP allows authorized operators and administrators to monitor the system hardware.

Causes

Service Processor events occur when a service processor detects that its state has changed or when a management module detects that its state, or the state of another management module in the same chassis, has changed.

Implications

A new error log entry has been recorded. An authorized person should look at the detailed information about this event.

Resolutions

1.    Access the SP error log, and read the latest entries. Clear the event using the BIOS configuration utility on the server.

2.    Consult the Hardware Maintenance manual and Troubleshooting Guide.

3.    Monitor the system for future error logs.

Additional information

To find additional troubleshooting help, visit the "IBM Support & downloads" Web site, select "System x" for "Browse products for support" panel. At "Support & downloads quick start" page, select your product for "Choose your products", and "Troubleshooting" for "Choose your page", then select "View your page" for "See your results". To narrow the results, search with keywords that are related to this article, such as "fail", "Chassis", etc. in the "Search support" field at the right panel.