Service Manager 事件管理配置库

ServiceManager.IncidentManagement.Configuration :: 7.5.7487.0 (Management Pack)

• Show Management Pack XML
• Get Management Pack data in Excel format
• Incident.mpb

Management Pack Elements

Type Projections (3)

	DisplayName	ID	Accessibility
	Desired Configuration Management 事件(典型)	System.WorkItem.Incident.View.DCMProjectionType	Public
	事件(典型)	System.WorkItem.Incident.View.ProjectionType	Public
	Operations Manager 事件	System.WorkItem.Incident.View.SCOMProjectionType	Public

Enumerations (15)

	DisplayName	ID	Parent	Accessibility
	配置数据问题	IncidentClassificationEnum.CIOverride	IncidentClassificationEnum	Public
	电子邮件问题	IncidentClassificationEnum.Email	IncidentClassificationEnum	Public
	企业应用程序问题	IncidentClassificationEnum.EnterpriseApplications	IncidentClassificationEnum	Public
	硬件问题	IncidentClassificationEnum.Hardware	IncidentClassificationEnum	Public
	网络问题	IncidentClassificationEnum.Networking	IncidentClassificationEnum	Public
	其他问题	IncidentClassificationEnum.Other	IncidentClassificationEnum	Public
	打印问题	IncidentClassificationEnum.Printing	IncidentClassificationEnum	Public
	软件问题	IncidentClassificationEnum.Software	IncidentClassificationEnum	Public
	已取消	IncidentResolutionCategoryEnum.Cancelled	IncidentResolutionCategoryEnum	Public
	由分析师解决	IncidentResolutionCategoryEnum.FixedByAnalyst	IncidentResolutionCategoryEnum	Public
	由更高层支持解决	IncidentResolutionCategoryEnum.FixedByHigherTierSupport	IncidentResolutionCategoryEnum	Public
	浏览知识库文章	IncidentResolutionCategoryEnum.WalkthroughKnowledgeArticle	IncidentResolutionCategoryEnum	Public
	层 1	IncidentTierQueuesEnum.Tier1	IncidentTierQueuesEnum	Public
	层 2	IncidentTierQueuesEnum.Tier2	IncidentTierQueuesEnum	Public
	层 3	IncidentTierQueuesEnum.Tier3	IncidentTierQueuesEnum	Public

Categories (23)

	ID	Target
	IncidentConfigurationMPSolutionCategory
	ServiceManager.Console.IncidentManagement.Folder.Category	ServiceManager.Console.IncidentManagement
	ServiceManager.Console.IncidentManagement.TierQueuesFolder.Category	ServiceManager.Console.IncidentManagement.TierQueues.Folder
	System.WorkItem.Incident.Active.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Active.Unassigned.View
	System.WorkItem.Incident.Active.View.Tasks.Category	System.WorkItem.Incident.Active.View
	System.WorkItem.Incident.AffectedUserNotificationTemplate.Category	AffectedUserNotificationTemplate
	System.WorkItem.Incident.AllIncidents.View.Tasks.Category	System.WorkItem.Incident.AllIncidents.View
	System.WorkItem.Incident.AssignedToMe.View.Tasks.Category	System.WorkItem.Incident.AssignedToMe.View
	System.WorkItem.Incident.AssignedToUserNotificationTemplate.Category	AssignedToUserNotificationTemplate
	System.WorkItem.Incident.DCM.View.Tasks.Category	System.WorkItem.Incident.DCM.View
	System.WorkItem.Incident.Email.View.Tasks.Category	System.WorkItem.Incident.Email.View
	System.WorkItem.Incident.Escalated.View.Tasks.Category	System.WorkItem.Incident.Escalated.View
	System.WorkItem.Incident.EscalationNotificationTemplate.Category	EscalationNotificationTemplate
	System.WorkItem.Incident.OverDue.View.Tasks.Category	System.WorkItem.Incident.OverDue.View
	System.WorkItem.Incident.Pending.View.Tasks.Category	System.WorkItem.Incident.Pending.View
	System.WorkItem.Incident.Portal.View.Tasks.Category	System.WorkItem.Incident.Portal.View
	System.WorkItem.Incident.Queue.Tier1.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier1.Unassigned.View
	System.WorkItem.Incident.Queue.Tier1.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier1.View
	System.WorkItem.Incident.Queue.Tier2.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier2.Unassigned.View
	System.WorkItem.Incident.Queue.Tier2.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier2.View
	System.WorkItem.Incident.Queue.Tier3.Unassigned.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier3.Unassigned.View
	System.WorkItem.Incident.Queue.Tier3.View.Tasks.Category	System.WorkItem.Incident.Queue.Tier3.View
	System.WorkItem.Incident.SCOM.View.Tasks.Category	System.WorkItem.Incident.SCOM.View

Object Templates (9)

	DisplayName	ID	Type
	最终用户通知模板	AffectedUserNotificationTemplate	System.Notification.Template.SMTP
	分配给用户通知模板	AssignedToUserNotificationTemplate	System.Notification.Template.SMTP
	默认事件模板	DefaultIncidentTemplate	System.WorkItem.Incident.ProjectionType
	呈报通知模板	EscalationNotificationTemplate	System.Notification.Template.SMTP
	硬件问题事件模板	HardwareIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
	高优先级事件模板	HighPriorityIncidentTemplate	System.WorkItem.Incident.ProjectionType
	网络问题事件模板	NetworkingIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
	打印问题事件模板	PrintingIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType
	软件问题事件模板	SoftwareIssueIncidentTemplate	System.WorkItem.Incident.ProjectionType

Folder Items (20)

	ID	FolderName	ElementID
	F0	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.AllIncidents.View
	F1	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Active.View
	F10	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Email.View
	F11	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier1.View
	F12	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier2.View
	F13	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier3.View
	F14	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier1.Unassigned.View
	F15	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier2.Unassigned.View
	F16	ServiceManager.Console.IncidentManagement.TierQueues.Folder	System.WorkItem.Incident.Queue.Tier3.Unassigned.View
	F2	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Active.Unassigned.View
	F3	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.AssignedToMe.View
	F4	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.OverDue.View
	F5	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Escalated.View
	F6	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Pending.View
	F7	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.Portal.View
	F8	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.DCM.View
	F9	ServiceManager.Console.IncidentManagement	System.WorkItem.Incident.SCOM.View
	ServiceManager.Console.IncidentManagement.FolderItem.CreateFolder	ServiceManager.Console.IncidentManagement	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateFolder
	ServiceManager.Console.IncidentManagement.FolderItem.CreateTierView	ServiceManager.Console.IncidentManagement.TierQueues.Folder	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView
	ServiceManager.Console.IncidentManagement.FolderItem.CreateView	ServiceManager.Console.IncidentManagement	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView

Folders (1)

	DisplayName	ID	ParentFolder	Accessibility
	事件支持组	ServiceManager.Console.IncidentManagement.TierQueues.Folder	ServiceManager.Console.IncidentManagement	Public

Image References (18)

	DisplayName	ID	ImageID
	事件支持组	ServiceManager.Console.IncidentManagement.TierQueues.Folder	Wunderbar_IncidentManagement_16
	所有打开的未分配的事件	System.WorkItem.Incident.Active.Unassigned.View	IncidentMgmt_AllOpenUnassignedIncidents_16
	所有打开的事件	System.WorkItem.Incident.Active.View	IncidentMgmt_AllActiveIncidents_16
	所有事件	System.WorkItem.Incident.AllIncidents.View	IncidentMgmt_AllIncidents_16
	我的事件	System.WorkItem.Incident.AssignedToMe.View	IncidentMgmt_IncidentsAssignedToMe_16
	所有打开的 Desired Configuration Management 事件	System.WorkItem.Incident.DCM.View	IncidentMgmt_AllOpenDCMIncidents_16
	所有打开的电子邮件事件	System.WorkItem.Incident.Email.View	IncidentMgmt_AllOpenEmailIncidents_16
	呈报的事件	System.WorkItem.Incident.Escalated.View	IncidentMgmt_EscalatedIncident_16
	过期事件	System.WorkItem.Incident.OverDue.View	IncidentMgmt_ActiveIncidentOverdue_16
	挂起的事件	System.WorkItem.Incident.Pending.View	IncidentMgmt_PendingIncident_16
	所有打开的门户事件	System.WorkItem.Incident.Portal.View	IncidentMgmt_AllOpenPortalIncidents_16
	层 1 打开的事件(未分配)	System.WorkItem.Incident.Queue.Tier1.Unassigned.View	IncidentMgmt_Tier1UnassignedIncidents_16
	所有层 1 打开的事件	System.WorkItem.Incident.Queue.Tier1.View	IncidentMgmt_AllTier1OpenIncidents_16
	层 2 打开的事件(未分配)	System.WorkItem.Incident.Queue.Tier2.Unassigned.View	IncidentMgmt_Tier2UnassignedIncidents_16
	所有层 2 打开的事件	System.WorkItem.Incident.Queue.Tier2.View	IncidentMgmt_AllTier2OpenIncidents_16
	层 3 打开的事件(未分配)	System.WorkItem.Incident.Queue.Tier3.Unassigned.View	IncidentMgmt_Tier3UnassignedIncidents_32
	所有层 3 打开的事件	System.WorkItem.Incident.Queue.Tier3.View	IncidentMgmt_AllTier3OpenIncidents_16
	所有打开的 Operations Manager 事件	System.WorkItem.Incident.SCOM.View	IncidentMgmt_AllOpenOMIncidents_16

Views (17)

	DisplayName	ID	Target	Type	Accessibility	Visible
	所有打开的未分配的事件	System.WorkItem.Incident.Active.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
	所有打开的事件	System.WorkItem.Incident.Active.View	System.WorkItem.Incident	GridViewType	Public	True
	所有事件	System.WorkItem.Incident.AllIncidents.View	System.WorkItem.Incident	GridViewType	Public	True
	我的事件	System.WorkItem.Incident.AssignedToMe.View	System.WorkItem.Incident	GridViewType	Public	True
	所有打开的 Desired Configuration Management 事件	System.WorkItem.Incident.DCM.View	Microsoft.SystemCenter.WorkItem.DCMIncident	GridViewType	Public	True
	所有打开的电子邮件事件	System.WorkItem.Incident.Email.View	System.WorkItem.Incident	GridViewType	Public	True
	呈报的事件	System.WorkItem.Incident.Escalated.View	System.WorkItem.Incident	GridViewType	Public	True
	过期事件	System.WorkItem.Incident.OverDue.View	System.WorkItem.Incident	GridViewType	Public	True
	挂起的事件	System.WorkItem.Incident.Pending.View	System.WorkItem.Incident	GridViewType	Public	True
	所有打开的门户事件	System.WorkItem.Incident.Portal.View	System.WorkItem.Incident	GridViewType	Public	True
	层 1 打开的事件(未分配)	System.WorkItem.Incident.Queue.Tier1.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
	所有层 1 打开的事件	System.WorkItem.Incident.Queue.Tier1.View	System.WorkItem.Incident	GridViewType	Public	True
	层 2 打开的事件(未分配)	System.WorkItem.Incident.Queue.Tier2.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
	所有层 2 打开的事件	System.WorkItem.Incident.Queue.Tier2.View	System.WorkItem.Incident	GridViewType	Public	True
	层 3 打开的事件(未分配)	System.WorkItem.Incident.Queue.Tier3.Unassigned.View	System.WorkItem.Incident	GridViewType	Public	True
	所有层 3 打开的事件	System.WorkItem.Incident.Queue.Tier3.View	System.WorkItem.Incident	GridViewType	Public	True
	所有打开的 Operations Manager 事件	System.WorkItem.Incident.SCOM.View	Microsoft.SystemCenter.WorkItem.SCOMIncident	GridViewType	Public	True