| DisplayName | ID | ImageID |
![ServiceManager.Console.IncidentManagement.TierQueues.Folder](/images/ImageReference.png) | Grupo de Suporte a Incidentes | ServiceManager.Console.IncidentManagement.TierQueues.Folder | Wunderbar_IncidentManagement_16 |
![System.WorkItem.Incident.Active.Unassigned.View](/images/ImageReference.png) | Todos os Incidentes Abertos Não Atribuídos | System.WorkItem.Incident.Active.Unassigned.View | IncidentMgmt_AllOpenUnassignedIncidents_16 |
![System.WorkItem.Incident.Active.View](/images/ImageReference.png) | Todos os Incidentes Abertos | System.WorkItem.Incident.Active.View | IncidentMgmt_AllActiveIncidents_16 |
![System.WorkItem.Incident.AllIncidents.View](/images/ImageReference.png) | Todos os Incidentes | System.WorkItem.Incident.AllIncidents.View | IncidentMgmt_AllIncidents_16 |
![System.WorkItem.Incident.AssignedToMe.View](/images/ImageReference.png) | Meus Incidentes | System.WorkItem.Incident.AssignedToMe.View | IncidentMgmt_IncidentsAssignedToMe_16 |
![System.WorkItem.Incident.DCM.View](/images/ImageReference.png) | Todos os Incidentes do DCM (Gerenciamento de Configurações Desejadas) Abertos | System.WorkItem.Incident.DCM.View | IncidentMgmt_AllOpenDCMIncidents_16 |
![System.WorkItem.Incident.Email.View](/images/ImageReference.png) | Todos os Incidentes de Email Abertos | System.WorkItem.Incident.Email.View | IncidentMgmt_AllOpenEmailIncidents_16 |
![System.WorkItem.Incident.Escalated.View](/images/ImageReference.png) | Incidentes Escalados | System.WorkItem.Incident.Escalated.View | IncidentMgmt_EscalatedIncident_16 |
![System.WorkItem.Incident.OverDue.View](/images/ImageReference.png) | Incidentes Vencidos | System.WorkItem.Incident.OverDue.View | IncidentMgmt_ActiveIncidentOverdue_16 |
![System.WorkItem.Incident.Pending.View](/images/ImageReference.png) | Incidentes Pendentes | System.WorkItem.Incident.Pending.View | IncidentMgmt_PendingIncident_32 |
![System.WorkItem.Incident.Portal.View](/images/ImageReference.png) | Todos os Incidentes de Portal Abertos | System.WorkItem.Incident.Portal.View | IncidentMgmt_AllOpenPortalIncidents_16 |
![System.WorkItem.Incident.Queue.Tier1.Unassigned.View](/images/ImageReference.png) | Incidentes Abertos na Camada 1 (não atribuídos) | System.WorkItem.Incident.Queue.Tier1.Unassigned.View | IncidentMgmt_Tier1UnassignedIncidents_16 |
![System.WorkItem.Incident.Queue.Tier1.View](/images/ImageReference.png) | Todos os Incidentes Abertos na Camada 1 | System.WorkItem.Incident.Queue.Tier1.View | IncidentMgmt_AllTier1OpenIncidents_16 |
![System.WorkItem.Incident.Queue.Tier2.Unassigned.View](/images/ImageReference.png) | Incidentes Abertos na Camada 2 (não atribuídos) | System.WorkItem.Incident.Queue.Tier2.Unassigned.View | IncidentMgmt_Tier2UnassignedIncidents_16 |
![System.WorkItem.Incident.Queue.Tier2.View](/images/ImageReference.png) | Todos os Incidentes Abertos na Camada 2 | System.WorkItem.Incident.Queue.Tier2.View | IncidentMgmt_AllTier2OpenIncidents_16 |
![System.WorkItem.Incident.Queue.Tier3.Unassigned.View](/images/ImageReference.png) | Incidentes Abertos na Camada 3 (não atribuídos) | System.WorkItem.Incident.Queue.Tier3.Unassigned.View | IncidentMgmt_Tier3UnassignedIncidents_16 |
![System.WorkItem.Incident.Queue.Tier3.View](/images/ImageReference.png) | Todos os Incidentes Abertos na Camada 3 | System.WorkItem.Incident.Queue.Tier3.View | IncidentMgmt_AllTier3OpenIncidents_16 |
![System.WorkItem.Incident.SCOM.View](/images/ImageReference.png) | Todos os Incidentes do Operations Manager Abertos | System.WorkItem.Incident.SCOM.View | IncidentMgmt_AllOpenOMIncidents_16 |