| DisplayName | ID | Parent | Accessibility |
| Incidentclassificatie | IncidentClassificationEnum | | Public |
| Incidentoplossing | IncidentResolutionCategoryEnum | | Public |
| Incidentbron | IncidentSourceEnum | | Public |
| Console | IncidentSourceEnum.Console | IncidentSourceEnum | Public |
| Configuration Manager (GCB) | IncidentSourceEnum.DCM | IncidentSourceEnum | Public |
| E-mail | IncidentSourceEnum.Email | IncidentSourceEnum | Public |
| Telefoon | IncidentSourceEnum.Phone | IncidentSourceEnum | Public |
| Portal | IncidentSourceEnum.Portal | IncidentSourceEnum | Public |
| Operations Manager | IncidentSourceEnum.SCOM | IncidentSourceEnum | Public |
| Systeem | IncidentSourceEnum.System | IncidentSourceEnum | Internal |
| Incidentstatus | IncidentStatusEnum | | Public |
| Actief | IncidentStatusEnum.Active | IncidentStatusEnum | Public |
| In behandeling | IncidentStatusEnum.Active.Pending | IncidentStatusEnum.Active | Public |
| Gesloten | IncidentStatusEnum.Closed | IncidentStatusEnum | Internal |
| Opgelost | IncidentStatusEnum.Resolved | IncidentStatusEnum | Internal |
| Wachtrij incidentlaag | IncidentTierQueuesEnum | | Public |