| DisplayName | ID | Parent | Accessibility |
| Incident Classification | IncidentClassificationEnum | | Public |
| Incident Resolution | IncidentResolutionCategoryEnum | | Public |
| Incident Source | IncidentSourceEnum | | Public |
| Console | IncidentSourceEnum.Console | IncidentSourceEnum | Public |
| Configuration Manager (DCM) | IncidentSourceEnum.DCM | IncidentSourceEnum | Public |
| E-Mail | IncidentSourceEnum.Email | IncidentSourceEnum | Public |
| Phone | IncidentSourceEnum.Phone | IncidentSourceEnum | Public |
| Portal | IncidentSourceEnum.Portal | IncidentSourceEnum | Public |
| Operations Manager | IncidentSourceEnum.SCOM | IncidentSourceEnum | Public |
| System | IncidentSourceEnum.System | IncidentSourceEnum | Internal |
| Incident Status | IncidentStatusEnum | | Public |
| Active | IncidentStatusEnum.Active | IncidentStatusEnum | Public |
| Pending | IncidentStatusEnum.Active.Pending | IncidentStatusEnum.Active | Public |
| Closed | IncidentStatusEnum.Closed | IncidentStatusEnum | Internal |
| Resolved | IncidentStatusEnum.Resolved | IncidentStatusEnum | Internal |
| Incident Tier Queue | IncidentTierQueuesEnum | | Public |