| DisplayName | ID | Parent | Accessibility |
| Olay Sınıflandırması | IncidentClassificationEnum | | Public |
| Olay Çözümleme | IncidentResolutionCategoryEnum | | Public |
| Olay Kaynağı | IncidentSourceEnum | | Public |
| Konsol | IncidentSourceEnum.Console | IncidentSourceEnum | Public |
| Configuration Manager (DCM) | IncidentSourceEnum.DCM | IncidentSourceEnum | Public |
| E-Posta | IncidentSourceEnum.Email | IncidentSourceEnum | Public |
| Telefon | IncidentSourceEnum.Phone | IncidentSourceEnum | Public |
| Portal | IncidentSourceEnum.Portal | IncidentSourceEnum | Public |
| Operations Manager | IncidentSourceEnum.SCOM | IncidentSourceEnum | Public |
| Sistem | IncidentSourceEnum.System | IncidentSourceEnum | Internal |
| Olay Durumu | IncidentStatusEnum | | Public |
| Etkin | IncidentStatusEnum.Active | IncidentStatusEnum | Public |
| Bekliyor | IncidentStatusEnum.Active.Pending | IncidentStatusEnum.Active | Public |
| Kapatıldı | IncidentStatusEnum.Closed | IncidentStatusEnum | Internal |
| Çözümlendi | IncidentStatusEnum.Resolved | IncidentStatusEnum | Internal |
| Olay Katmanı Kuyruğu | IncidentTierQueuesEnum | | Public |