Fujitsu ServerView Out-of-Band Server Integration Pack

The PRIMERGY ServerView Suite from Fujitsu Technology Solutions offers numerous ServerView integration modules which enable PRIMERGY servers to be integrated easily into other enterprise management systems.

Out-Of-Band within the context of this Management Pack and document means that no installed SCOM agent is required on the monitored PRIMERGY server and all communication for discovery and monitoring is done Out-Of-Band with the integrated Remote Management Controller (iRMC) of the PRIMERGY server. This allows integration and monitoring of servers running Operating System versions which are typically unsupported by SCOM. No additional software is needed on the monitored Out-Of-Band Server.

Component Discovery and Monitoring of a Fujitsu PRIMERGY Out-Of-Band Server is implemented using the System Report functionality. Monitored components are displayed within SCOM by means of icons.

If errors are detected by the iRMC the associated component status within the iRMC will indicate the severity of the problem as warning (pre-fail) or error (failed) condition. This information is periodically evaluated by the monitors running on the SCOM server for the Out-Of-Band Server instance and the health state of the component is set accordingly. Furthermore, rules can be applied which trigger an appropriate action when a fault is detected, e.g. a mail describing the fault might be sent to hardware support.

For detailed analysis the iRMC Web Interface can be started directly.

Software Dependencies

FUJITSU Software ServerView Out-Of-Band Server Integration Pack for Microsoft System Center Operations Manager. Product is released for:

• Microsoft System Center Operations Manager 2016
• Microsoft System Center Operations Manager 2012 R2

Supported Operating Systems:

• Windows Server 2008 R2 Datacenter (x64)
• Windows Server 2008 R2 Enterprise (x64)
• Windows Server 2008 R2 Standard (x64)
• Windows Server 2012 Datacenter
• Windows Server 2012 Essentials
• Windows Server 2012 R2 Datacenter
• Windows Server 2012 R2 Standard
• Windows Server 2012 Standard
• Windows Server 2016 Datacenter
• Windows Server 2016 Essentials
• Windows Server 2016 Standard
• Windows Small Business Server 2011 Premium Add-On

Supported firmware versions on managed nodes:

• iRMC S4 FW version 8.24F or newer for SystemReport based monitoring
• iRMC S4 FW version 9.06F or newer for Redfish based monitoring
• iRMC S5 FW version 1.23P or newer for Redfish based monitoring

Performance rules are disabled by default
To avoid additional load on the SCOM Management Server the Out-of-Band performance rules are disabled by default. Please enable the required performance rule for the relevant systems with the standard method in the SCOM Authoring view. The performance rules are targeted to the class Fujitsu Out-Of-Band Server.

RAID MP does not support Redfish Session option
The product showns the Monitor override parameter “Use Redfish Session”. Please don’t enable this option, because the session support is not released in this version.

Update iRMC FW to required version before adding iRMC to SCOM
It is strongly recommended that you update the iRMC FW to at least the minimal required version that is supported by this SCOM integration pack before you add this iRMC into the SCOM management by the SCAN function.

Installation Steps

1. The default installation path for the Integration Pack on the management station is: %ProgramFiles%\Fujitsu\ServerView Suite\SCOM Integration
2. The Integration Pack contains multiple Management Packs as well as documentation. Make sure you have read the Fujitsu Out-Of-Band Management Pack manual for additional installation requirements.
3. Create a SCOM 'Run As' Account of type Simple, Basic or Digest Authentication with the username/password from the local iRMC account.
4. The discovery for Fujitsu Out-Of-Band Server will run for all Fujitsu iRMC devices as target. Therefore successful discovery of Fujitsu iRMC devices is required.
5. Create a new template for 'Fujitsu PRIMERGY iRMC Monitoring' in the Authoring Pane of the SCOM Console. Step by step instructions with screenshots can be found in the manual for the Fujitsu Out-Of-Band Management Pack Authoring -> Management Pack Templates -> Fujitsu PRIMERGY iRMC Monitoring. o The Fujitsu iRMC devices can be discovered when the server power is off
6. Make sure the iRMC of the Fujitsu PRIMERGY server can be accessed over the network from the SCOM Management Servers of the specified SCOM Resource Pool.
7. If this fails make sure you have installed the required CA certificate for the Computer System on all SCOM Management Servers of the specified Resource Pool
   • Alternatively you can disable the certificate checks for a template by selecting 'Skip Certificate CA Check' and/or 'Skip Certificate CN Check' in the 'Advanced Settings' dialog depending on your specific Certificate Public Key Infrastructure.
   • For troubleshooting and - if needed - how to install a CA certificate into the local machine certificate store see the Out-Of-Band Management Pack manual.
8. The discovery script for the Out-Of-Band Server will run automatically every 4 hours for every discovered Fujitsu iRMC instance and will discover the Fujitsu Out-Of-Band Server instances and components hosted by the Fujitsu iRMC. Note: The discovery interval can be changed with an override.
   • For initial discovery of the Out-Of-Band Server components make sure the Fujitsu Out-Of-Band Server is powered on and not in BIOS POST or Setup.
     This is different to the initial Fujitsu iRMC discovery.
   • For iRMC S4 firmware 8.24F or later is supported.
   • For iRMC S5 firmware 1.18P or later is supported.
   • Note: You can check the SCOM 'Active Alerts' View for unsupported iRMC firmware alerts.
9. Note: You can group different iRMC by creating multiple 'Fujitsu PRIMERGY iRMC Monitoring' templates if needed.
10. Install additional Out-Of-Band Management Packs as needed.