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Fault Rule : Chassis.F0411 (thermal-problem)

Cisco.Ucsm.Chassis.F0411.Rule (Rule)

Fault Rule : Chassis.F0411 (thermal-problem)Description

Knowledge Base article:

Summary

Thermal condition on chassis [id] is [thermal]

Cause

thermal-problem

Fault Detail

Description

Fault Name

Equipment Chassis Thermal Threshold Non Recoverable

Fault Code

F0411

Explanation

UCSM raises this fault under the following conditions:

  • If a component within a chassis is operating outside the safe thermal operating range.

  • If the chassis controller in the IOM is unable to determine the thermal condition of a blade server, the show tech support file for the chassis provides a more detailed report of the most severe thermal conditions currently applicable for that chassis.

Recommended Actions

If you see this fault, take the following actions:

  • Check the temperature readings for the blade servers and IOM and ensure they are within the recommended thermal safe operating range.

  • If the fault reports a "Thermal Sensor threshold crossing in blade" error for one or more blade servers, check if DIMM or processor temperature related faults have been raised against that blade.

  • If the fault reports a "Thermal Sensor threshold crossing in IOM" error for one or both the IOMs, check if thermal faults have been raised against that IOM. Those faults include details of the thermal condition.

  • If the fault reports a "Missing or Faulty Fan" error, check on the status of that fan. If it needs replacement, create a show tech support file for the chassis and contact Cisco TAC. Click Here

  • If the fault reports a "No connectivity between IOM and blade" or "Thermal Sensor readings unavailable from blade" error, check if that blade server is operational and whether any faults have been raised against that blade server. In this situation, the chassis controller may go into a fail safe operating mode and the fan speeds may increase as a precautionary measure.

  • If the above actions did not resolve the issue and the condition persists, create a show tech support file for Cisco UCS Manager and the chassis and contact Cisco TAC. Click Here

Related Links

Get more details on Cisco UCS faults:

Cisco UCS Faults and Error Messages Reference

Management Pack Information

Cisco UCS Manager Management Pack

Element properties:

TargetCisco.Ucs.Chassis
CategoryAlert
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityHigh
RemotableTrue
Alert Message
Chassis.F0411: thermal-problem

[Instance Name:{1}; DN:{2}]
Description: {0}
Event LogCisco UCS Monitoring Service

Member Modules:

ID Module Type TypeId RunAs 
EventProviderDS DataSource Microsoft.Windows.EventProvider Default
GenerateAlert WriteAction System.Health.GenerateAlert Default

Source Code:

<Rule ID="Cisco.Ucsm.Chassis.F0411.Rule" Enabled="true" Target="Cisco.Ucs.Chassis">

  <Category>Alert</Category>

  <DataSources>

    <DataSource ID="EventProviderDS" TypeID="Windows!Microsoft.Windows.EventProvider">

      <ComputerName>$Target/Property[Type="Cisco.Ucs.Object"]/MonitoringServer$</ComputerName>

      <LogName>Cisco UCS Monitoring Service</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="UnsignedInteger">17101</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">FaultData</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">Params/Param[2]</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">$Target/Property[Type="Cisco.Ucs.Object"]/TypeId$</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">Params/Param[7]</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">F0411</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <RegExExpression>

              <ValueExpression>

                <XPathQuery Type="String">Params/Param[3]</XPathQuery>

              </ValueExpression>

              <Operator>ContainsSubstring</Operator>

              <Pattern>$Target/Property[Type="Cisco.Ucs.Entity"]/Moniker$</Pattern>

            </RegExExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">Params/Param[10]</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">$Target/Property[Type="Cisco.Ucs.Object"]/ClassName$</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">Params/Param[15]</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">AlertGenerated</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="GenerateAlert" TypeID="Health!System.Health.GenerateAlert">

      <Priority>2</Priority>

      <Severity>2</Severity>

      <AlertMessageId>$MPElement[Name="Cisco.Ucsm.Chassis.F0411.Rule.StringResource"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/Params/Param[1]$</AlertParameter1>

        <AlertParameter2>$Data/Params/Param[24]$</AlertParameter2>

        <AlertParameter3>$Data/Params/Param[3]$</AlertParameter3>

      </AlertParameters>

      <Suppression>

        <SuppressionValue>$Data/Params/Param[2]$</SuppressionValue>

        <SuppressionValue>$Data/Params/Param[3]$</SuppressionValue>

        <SuppressionValue>$Data/Params/Param[7]$</SuppressionValue>

        <SuppressionValue>$Data/Params/Param[9]$</SuppressionValue>

        <SuppressionValue>$Data/Params/Param[11]$</SuppressionValue>

      </Suppression>

      <Custom1>$Data/Params/Param[2]$</Custom1>

      <Custom2>$Data/Params/Param[5]$</Custom2>

      <Custom3>$Data/Params/Param[14]$</Custom3>

      <Custom4>$Data/Params/Param[7]$</Custom4>

      <Custom5>$Data/Params/Param[8]$</Custom5>

      <Custom6>$Data/Params/Param[9]$</Custom6>

      <Custom7>$Data/Params/Param[24]$</Custom7>

      <Custom8>$Data/Params/Param[11]$</Custom8>

      <!--<Custom9>$Data/Params/Param[12]$</Custom9>-->

      <Custom9>$Data/Params/Param[23]$</Custom9>

      <Custom10>$Data/Params/Param[3]$</Custom10>

    </WriteAction>

  </WriteActions>

</Rule>