Fault Rule : FabricInterconnect.F0383 (thermal-problem)

Cisco.Ucsm.FabricInterconnect.F0383.Rule (Rule)

Fault Rule : FabricInterconnect.F0383 (thermal-problem)Description

Knowledge Base article:

Summary

Power supply [id] in chassis [id] temperature: [thermal]Power supply [id] in fabric interconnect [id] temperature: [thermal]Power supply [id] in server [id] temperature: [thermal]

Cause

thermal-problem

Fault Detail

Description

Fault Name

Equipment Psu Thermal Threshold Critical

Fault Code

F0383

Explanation

This fault occurs when the temperature of a PSU module has exceeded a critical threshold value. Be aware of the following possible contributing factors:

  • Temperature extremes can cause Cisco UCS equipment to operate at reduced efficiency and cause a variety of problems, including early degradation, failure of chips, and failure of equipment. In addition, extreme temperature fluctuations can cause CPUs to become loose in their sockets.

  • Cisco UCS equipment should operate in an environment that provides an inlet air temperature not colder than 50F (10C) nor hotter than 95F (35C).

Recommended Actions

If you see this fault, take the following actions:

  • Review the product specifications to determine the temperature operating range of the PSU module.

  • Review the Cisco UCS Site Preparation Guide to ensure the PSU modules have adequate airflow, including front and back clearance.

  • Verify that the air flows are not obstructed.

  • Verify that the site cooling system is operating properly.

  • Power off unused blade servers and rack servers.

  • Clean the installation site at regular intervals to avoid buildup of dust and debris, which can cause a system to overheat.

  • Replace faulty PSU modules.

  • Use the Cisco UCS power capping capability to limit power usage. Power capping can limit the power consumption of the system, including blade and rack servers, to a threshold that is less than or equal to the system's maximum rated power. Power capping can have an impact on heat dissipation and help to lower the installation site temperature.

  • If the above actions did not resolve the issue, create a show tech support file and contact Cisco TAC. Click Here

Related Links

Get more details on Cisco UCS faults:

Cisco UCS Faults and Error Messages Reference

Management Pack Information

Cisco UCS Manager Management Pack

Element properties:

TargetCisco.Ucs.FabricInterconnect
CategoryAlert
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityHigh
RemotableTrue
Alert Message
FabricInterconnect.F0383: thermal-problem

[Instance Name:{1}; DN:{2}]
Description: {0}
Event LogCisco UCS Monitoring Service

Member Modules:

ID Module Type TypeId RunAs 
EventProviderDS DataSource Microsoft.Windows.EventProvider Default
GenerateAlert WriteAction System.Health.GenerateAlert Default

Source Code:

<Rule ID="Cisco.Ucsm.FabricInterconnect.F0383.Rule" Enabled="true" Target="Cisco.Ucs.FabricInterconnect">
<Category>Alert</Category>
<DataSources>
<DataSource ID="EventProviderDS" TypeID="Windows!Microsoft.Windows.EventProvider">
<ComputerName>$Target/Property[Type="Cisco.Ucs.Object"]/MonitoringServer$</ComputerName>
<LogName>Cisco UCS Monitoring Service</LogName>
<Expression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="UnsignedInteger">17101</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">FaultData</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[2]</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">$Target/Property[Type="Cisco.Ucs.Object"]/TypeId$</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[7]</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">F0383</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<RegExExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[3]</XPathQuery>
</ValueExpression>
<Operator>ContainsSubstring</Operator>
<Pattern>$Target/Property[Type="Cisco.Ucs.Entity"]/Moniker$</Pattern>
</RegExExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[10]</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">$Target/Property[Type="Cisco.Ucs.Object"]/ClassName$</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[15]</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">AlertGenerated</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</Expression>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="GenerateAlert" TypeID="Health!System.Health.GenerateAlert">
<Priority>2</Priority>
<Severity>2</Severity>
<AlertMessageId>$MPElement[Name="Cisco.Ucsm.FabricInterconnect.F0383.Rule.StringResource"]$</AlertMessageId>
<AlertParameters>
<AlertParameter1>$Data/Params/Param[1]$</AlertParameter1>
<AlertParameter2>$Data/Params/Param[24]$</AlertParameter2>
<AlertParameter3>$Data/Params/Param[3]$</AlertParameter3>
</AlertParameters>
<Suppression>
<SuppressionValue>$Data/Params/Param[2]$</SuppressionValue>
<SuppressionValue>$Data/Params/Param[3]$</SuppressionValue>
<SuppressionValue>$Data/Params/Param[7]$</SuppressionValue>
<SuppressionValue>$Data/Params/Param[9]$</SuppressionValue>
<SuppressionValue>$Data/Params/Param[11]$</SuppressionValue>
</Suppression>
<Custom1>$Data/Params/Param[2]$</Custom1>
<Custom2>$Data/Params/Param[5]$</Custom2>
<Custom3>$Data/Params/Param[14]$</Custom3>
<Custom4>$Data/Params/Param[7]$</Custom4>
<Custom5>$Data/Params/Param[8]$</Custom5>
<Custom6>$Data/Params/Param[9]$</Custom6>
<Custom7>$Data/Params/Param[24]$</Custom7>
<Custom8>$Data/Params/Param[11]$</Custom8>
<!--<Custom9>$Data/Params/Param[12]$</Custom9>-->
<Custom9>$Data/Params/Param[23]$</Custom9>
<Custom10>$Data/Params/Param[3]$</Custom10>
</WriteAction>
</WriteActions>
</Rule>