Failed To Mount NGT ISO On Recovery of VM

Comtrade.Nutanix.Monitor.ProtectionDomain.A130097 (UnitMonitor)

Monitor of Nutanix Alert A130097.

Knowledge Base article:

Summary

Nutanix Alert A130097 - Failed to reconfigure Nutanix Guest Tools for a VM in protection domain

Causes

CVM Nutanix Guest Tools version is lower than guest VM Nutanix Guest Tools version, guest VM information could not be retrieved, or the ISO could not be mounted.

Resolutions

Mount Nutanix Guest Tools ISO to the failed VM, and restart Nutanix Guest Agent service within the VM. If you cannot resolve the error, contact Nutanix support.

Element properties:

TargetComtrade.Nutanix.ProtectionDomain
Parent MonitorSystem.Health.AvailabilityState
CategoryAlert
EnabledTrue
Alert GenerateTrue
Alert SeverityMatchMonitorHealth
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeComtrade.Nutanix.Monitor.Alert.3StateThresholdMonitor
RemotableTrue
AccessibilityPublic
Alert Message
Alert A130097 - {0}
{1}.
RunAsDefault