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Dell MD Array RAID Controller Module Board Identifier Cannot Be Determined

Dell.MDStorageArray.ABBXMLEvent250 (Rule)

Knowledge Base article:

Summary

RAID Controller Module Board Identifier Cannot Be Determined

The causes and resolutions refer to the Dell Modular Disk Storage Manager recovery guru. Launch Dell Modular Disk Storage Manager to diagnose and fix the recovery failure as follows:

Causes

The RAID controller module listed in the Details area cannot determine the board identifier for the alternate RAID controller module in this storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Caution:Electrostatic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touching components without using a proper ground may damage the equipment.

Important Note

This problem can occur due to an error in the RAID controller module that reported the problem, the alternate RAID controller module, the midplane of the enclosure itself, or other reasons. Due to the many possible scenarios, you should contact your Technical Support Representative to help you fix this problem.

Resolutions

1

Select the Monitor > Health > Collect Support Data... menu option from the Array Management Window and take the appropriate steps to save the support data to a .zip file.

2

Contact your Technical Support Representative and indicate that a "RAID Controller Module Board Identifier Cannot Be Determined" problem is being reported. The support representative will have you send the file you saved and wait for further instruction.

Element properties:

TargetMicrosoft.SystemCenter.ManagementServer
CategoryAlert
EnabledTrue
Alert GenerateTrue
Alert SeverityWarning
Alert PriorityNormal
RemotableTrue
Alert Message
Dell MD Array RAID Controller Module Board Identifier Cannot Be Determined
{0}

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource Microsoft.Windows.ScriptGenerated.EventProvider Default
Alert WriteAction System.Health.GenerateAlert Default
WriteToDW WriteAction Microsoft.SystemCenter.DataWarehouse.PublishEventData Default

Source Code:

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  <Category>Alert</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Windows!Microsoft.Windows.ScriptGenerated.EventProvider">

      <ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <ScriptName>RBODEventGenerator</ScriptName>

      <EventNumber>250</EventNumber>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="Alert" TypeID="SystemHealth!System.Health.GenerateAlert">

      <Priority>1</Priority>

      <Severity>1</Severity>

      <AlertMessageId>$MPElement[Name="Dell.MDStorageArray.ABBXMLEvent250.StringResource"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventDescription$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>

        <SuppressionValue>$Data/Channel$</SuppressionValue>

        <SuppressionValue>$Data/PublisherName$</SuppressionValue>

        <SuppressionValue>$Data/LoggingComputer$</SuppressionValue>

        <SuppressionValue>$Data/EventCategory$</SuppressionValue>

        <SuppressionValue>$Data/EventLevel$</SuppressionValue>

        <SuppressionValue>$Data/UserName$</SuppressionValue>

        <SuppressionValue>$Data/EventNumber$</SuppressionValue>

        <SuppressionValue>$Data/EventDescription$</SuppressionValue>

      </Suppression>

      <Custom1/>

      <Custom2/>

      <Custom3/>

      <Custom4/>

      <Custom5/>

      <Custom6/>

      <Custom7/>

      <Custom8/>

      <Custom9/>

      <Custom10/>

    </WriteAction>

    <WriteAction ID="WriteToDW" TypeID="SCDW!Microsoft.SystemCenter.DataWarehouse.PublishEventData"/>

  </WriteActions>

</Rule>