Dell OM : Power Supply is in critical state (1)

Dell.ManagedServer.Alert.2185 (Rule)

Knowledge Base article:

Summary

Power Supply critical state alert

Causes

Power Supply has generated critical alert. Probable causes and corresponding resolutions for this condition are:

Cause	Resolutions
Power supply <number> failed.	Remove and re-install the power supply. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
The power input for power supply <number> is lost.	Verify the input source is attached to the power supply. Verify the input power is within the operating requirements for the power supply.
The power input for power supply <number> is outside of range.	Verify the input source is attached to the power supply. Verify the input power is within the operating requirements for the power supply.
Power supply <number> is incorrectly configured.	Install matched power supplies and review product documentation for proper configuration.
Cannot communicate with power supply <number>.	Remove and re-install the power supply. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
The temperature for power supply <number> is outside of range.	Check the system operating environment, including airflow and inlet temperature. Check system logs for temperature and thermal component failures.
An under voltage fault detected on power supply <number>.	Remove and re-install the power supply. Check cables and subsystem components in the system for damage. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
An over voltage fault detected on power supply <number>.	Check input power, replace or re-install the power supply. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
An over current fault detected on power supply <number>.	Remove and re-install the power supply. Check cables and subsystem components in the system for damage. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Fan failure detected on power supply <number>.	Check for fan blockage. If not replace the power supply.
A power supply wattage mismatch is detected; power supply <number> is rated for <value> watts.	Install matched power supplies and review product documentation for proper configuration.
Power supply <number> vendor type mismatch detected.	Install matched power supplies and review product documentation for proper configuration.
Power supply <number> revision mismatch detected.	Review product documentation, change power supply with correct revision.
Power supply <number> voltage rating does not match the system"s requirements.	Review product documentation, change power supply with correct voltage rating.
An under current fault detected on power supply <number>.	Remove and re-install the power supply input cord. Check power distribution or PSU input source for anomalies. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
An output under voltage fault detected on power supply <number>.	Remove the power supply input cord and then remove power supply. Re-install the power supply and then re-install the power supply cord. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
An output over voltage fault detected on power supply <number>.	Remove the power supply input cord and then remove power supply. Re-install the power supply and then re-install the power supply cord. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
An output over current fault detected on power supply <number>.	Remove the power supply input cord and then remove power supply. Re-install the power supply and then re-install the power supply cord. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
An output under current fault detected on power supply <number>.	Remove the power supply input cord and then remove power supply. Re-install the power supply and then re-install the power supply cord. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Resolutions

Additional information on this issue may be available. Launch the iDRAC Console to debug further.

Element properties:

Target

Dell.ManagedServer

Category

Alert

Enabled

True

Event_ID

2185

Event Source

LifeCycle Controller Log

Alert Generate

True

Alert Severity

Error

Alert Priority

Normal

Remotable

True

Alert Message

Dell OM : Power Supply is in critical state (1)

Event Description: {0}

Event Log

System

Member Modules:

ID	Module Type	TypeId	RunAs
DS	DataSource	Microsoft.Windows.EventProvider	Default
Alert	WriteAction	System.Health.GenerateAlert	Default
WriteToDW	WriteAction	Microsoft.SystemCenter.DataWarehouse.PublishEventData	Default

Source Code:

<Rule ID="Dell.ManagedServer.Alert.2185" Enabled="true" Target="DellManagedServer!Dell.ManagedServer" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>Alert</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">

      <ComputerName>$Target/Property[Type="DellManagedServer!Dell.ManagedServer"]/HostName$</ComputerName>

      <LogName>System</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="UnsignedInteger">2185</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">LifeCycle Controller Log</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="Alert" TypeID="Health!System.Health.GenerateAlert">

      <Priority>1</Priority>

      <Severity>2</Severity>

      <AlertMessageId>$MPElement[Name="Dell.ManagedServer.Alert.2185.Rule"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventDescription$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>

        <SuppressionValue>$Data/Channel$</SuppressionValue>

        <SuppressionValue>$Data/PublisherName$</SuppressionValue>

        <SuppressionValue>$Data/LoggingComputer$</SuppressionValue>

        <SuppressionValue>$Data/EventCategory$</SuppressionValue>

        <SuppressionValue>$Data/EventLevel$</SuppressionValue>

        <SuppressionValue>$Data/UserName$</SuppressionValue>

        <SuppressionValue>$Data/EventNumber$</SuppressionValue>

        <SuppressionValue>$Data/EventDescription$</SuppressionValue>

      </Suppression>

      <Custom1/>

      <Custom2/>

      <Custom3/>

      <Custom4/>

      <Custom5/>

      <Custom6/>

      <Custom7/>

      <Custom8/>

      <Custom9/>

      <Custom10/>

    </WriteAction>

    <WriteAction ID="WriteToDW" TypeID="SCDW!Microsoft.SystemCenter.DataWarehouse.PublishEventData"/>

  </WriteActions>

</Rule>