Dell OM : SEL is in critical state

Dell.ManagedServer.Alert.2377 (Rule)

Knowledge Base article:

Summary

SEL critical state alert

Causes

SEL has generated critical alert. Probable causes and corresponding resolutions for this condition are:

Cause	Resolutions
Logging is disabled.	If unintended, re-enable logging.
All event logging is disabled.	If unintended, re-enable logging.
Log is full.	Backup and clear log.
Could not create or initialize the system event log.	Reboot the management controller or iDRAC. Cycle system input power. If problem persists call support.
An unknown system hardware failure detected.	Reduce system to minimum supported configuration. If issues persists, contact support.
Chassis management controller (CMC) redundancy is lost.	Check CMC network cables and network connections. Check that CMC firmware versions match.
The chassis management controller (CMC) is not redundant. Insufficient resources to maintain normal operations.	Check overall power consumption and power status.
The Chassis Controller is not responding or is not inserted properly. The status of Chassis Controller is critical.	Do one of the following: 1) Reinsert Chassis Controller, if removed. 2) If Chassis Controller is present but is not responding, reset the Chassis Controller. To reset the Chassis Controller using the graphical user interface (GUI), click Chassis Overview > Power > Control > Reset CMC. To reset by running the RACADM command at the command line interface (CLI), enter: "racadm racreset".
The sensor indicating the inlet temperature is not responding either because the sensor is damaged, or because of damaged circuit lines for I2C bus, or a faulty sensor state.	Do the following: 1) Reset iDRAC: a) By using graphical user interface (GUI), click Overview > Server > Quick Launch Tasks > Reset iDRAC. b) by running RACADM command at the command line interface (CLI), enter racadm racreset. 2) Change the corresponding I2C sensor by contacting your service provider.
An I2C sensor is not responding either because it is damaged, or because of damaged circuit lines for I2C bus, or a faulty sensor state.	To find the sensor number that is not responding, type "racadm getsel -E" and check the Event Data Byte 1. To recover the sensor from the faulty state, do one of the following: 1) Reset iDRAC: a) By using graphical user interface (GUI), click Overview > Server > Quick Launch Tasks > Reset iDRAC. b) by running RACADM command at the command line interface (CLI), enter racadm racreset. 2) Change the corresponding I2C sensor by contacting your service provider.

Resolutions

Additional information on this issue may be available. Launch the iDRAC Console to debug further.

Element properties:

Target

Dell.ManagedServer

Category

Alert

Enabled

True

Event_ID

2377

Event Source

LifeCycle Controller Log

Alert Generate

True

Alert Severity

Error

Alert Priority

Normal

Remotable

True

Alert Message

Dell OM : SEL is in critical state

Event Description: {0}

Event Log

System

Member Modules:

ID	Module Type	TypeId	RunAs
DS	DataSource	Microsoft.Windows.EventProvider	Default
Alert	WriteAction	System.Health.GenerateAlert	Default
WriteToDW	WriteAction	Microsoft.SystemCenter.DataWarehouse.PublishEventData	Default

Source Code:

<Rule ID="Dell.ManagedServer.Alert.2377" Enabled="true" Target="DellManagedServer!Dell.ManagedServer" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>Alert</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">

      <ComputerName>$Target/Property[Type="DellManagedServer!Dell.ManagedServer"]/HostName$</ComputerName>

      <LogName>System</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="UnsignedInteger">2377</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">LifeCycle Controller Log</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="Alert" TypeID="Health!System.Health.GenerateAlert">

      <Priority>1</Priority>

      <Severity>2</Severity>

      <AlertMessageId>$MPElement[Name="Dell.ManagedServer.Alert.2377.Rule"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventDescription$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>

        <SuppressionValue>$Data/Channel$</SuppressionValue>

        <SuppressionValue>$Data/PublisherName$</SuppressionValue>

        <SuppressionValue>$Data/LoggingComputer$</SuppressionValue>

        <SuppressionValue>$Data/EventCategory$</SuppressionValue>

        <SuppressionValue>$Data/EventLevel$</SuppressionValue>

        <SuppressionValue>$Data/UserName$</SuppressionValue>

        <SuppressionValue>$Data/EventNumber$</SuppressionValue>

        <SuppressionValue>$Data/EventDescription$</SuppressionValue>

      </Suppression>

      <Custom1/>

      <Custom2/>

      <Custom3/>

      <Custom4/>

      <Custom5/>

      <Custom6/>

      <Custom7/>

      <Custom8/>

      <Custom9/>

      <Custom10/>

    </WriteAction>

    <WriteAction ID="WriteToDW" TypeID="SCDW!Microsoft.SystemCenter.DataWarehouse.PublishEventData"/>

  </WriteActions>

</Rule>