Dell OM : Redundancy (fan or power supply) is in critical state

Dell.ManagedServer.Alert.2473 (Rule)

Knowledge Base article:

Summary

Redundancy (fan or power supply) critical state alert

Causes

Redundancy (fan or power supply) has generated critical alert. Probable causes and corresponding resolutions for this condition are:

Cause

Resolutions

Fan redundancy is lost.

Remove and re-install failed fans or install additional fans.

The fans are not redundant. Insufficient resources to maintain normal operations.

Remove and re-install failed fans or install additional fans.

Power supply redundancy is lost.

Check the event log for power supply failures. Review system configuration and power consumption.

The power supplies are not redundant. Insufficient resources to maintain normal operations.

Check the event log for power supply failures. Review system configuration and power consumption and upgrade or install power supplies accordingly.

The <name> voltage redundancy is lost.

1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Resolutions

Additional information on this issue may be available. Launch the iDRAC Console to debug further.

Element properties:

TargetDell.ManagedServer
CategoryAlert
EnabledTrue
Event_ID2473
Event SourceLifeCycle Controller Log
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
RemotableTrue
Alert Message
Dell OM : Redundancy (fan or power supply) is in critical state
Event Description: {0}
Event LogSystem

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource Microsoft.Windows.EventProvider Default
Alert WriteAction System.Health.GenerateAlert Default
WriteToDW WriteAction Microsoft.SystemCenter.DataWarehouse.PublishEventData Default

Source Code:

<Rule ID="Dell.ManagedServer.Alert.2473" Enabled="true" Target="DellManagedServer!Dell.ManagedServer" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">
<Category>Alert</Category>
<DataSources>
<DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">
<ComputerName>$Target/Property[Type="DellManagedServer!Dell.ManagedServer"]/HostName$</ComputerName>
<LogName>System</LogName>
<Expression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="UnsignedInteger">2473</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">LifeCycle Controller Log</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</Expression>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="Alert" TypeID="Health!System.Health.GenerateAlert">
<Priority>1</Priority>
<Severity>2</Severity>
<AlertMessageId>$MPElement[Name="Dell.ManagedServer.Alert.2473.Rule"]$</AlertMessageId>
<AlertParameters>
<AlertParameter1>$Data/EventDescription$</AlertParameter1>
</AlertParameters>
<Suppression>
<SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>
<SuppressionValue>$Data/Channel$</SuppressionValue>
<SuppressionValue>$Data/PublisherName$</SuppressionValue>
<SuppressionValue>$Data/LoggingComputer$</SuppressionValue>
<SuppressionValue>$Data/EventCategory$</SuppressionValue>
<SuppressionValue>$Data/EventLevel$</SuppressionValue>
<SuppressionValue>$Data/UserName$</SuppressionValue>
<SuppressionValue>$Data/EventNumber$</SuppressionValue>
<SuppressionValue>$Data/EventDescription$</SuppressionValue>
</Suppression>
<Custom1/>
<Custom2/>
<Custom3/>
<Custom4/>
<Custom5/>
<Custom6/>
<Custom7/>
<Custom8/>
<Custom9/>
<Custom10/>
</WriteAction>
<WriteAction ID="WriteToDW" TypeID="SCDW!Microsoft.SystemCenter.DataWarehouse.PublishEventData"/>
</WriteActions>
</Rule>