Dell Server Battery Health
Dell Server Battery Sensor Health unit monitor
Warning
If one or more battery sensor is in warning state, Causes/resolutions for warning condition:
Cause | Resolutions |
The system board battery is low. | Check the system board battery at the next service window. |
The storage battery is low. | Allow the PERC RAID controller battery to charge. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method. |
The storage battery for disk drive bay <bay> is low. | Allow the PERC RAID controller battery for the associated bay to charge. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method. |
The <name> battery is low. | Check the battery at the next service window. |
The system board battery is reading low. | Replace the battery. |
The system board battery status is unknown. | Replace the battery. |
Battery on <controller name> is missing. | Verify that the device is present and then check the cables. See the storage hardware documentation to verify cabling. In addition check the connection to the controller battery and the battery health. A battery with a weak or depleted charge may cause this message. |
The battery on <controller name> learn cycle has timed out. | Replace the battery pack. The battery is unable to maintain a full charge. |
Write policy on <controller name> was changed to Write Through. | Replace the battery pack. The battery is unable to maintain a full charge. |
Write policy on <controller name> was changed to Write Through. | Verify the battery health is good. See the storage hardware documentation to verify battery health. Contact technical support. |
Battery on <Controller name> requires reconditioning. Initiate a learn cycle. | Start a learn cycle on the battery. |
Recharge count has exceeded the maximum limit for battery on <Controller name>. | Replace the battery pack. |
Battery on <Controller name> is degraded. | If the battery is being charged, then charging the battery should be stopped until the battery cools down and charging should be resumed. If this is not case, then some other condition exists and should be investigated. |
The charge level for the battery on <controller name> is below the normal threshold. | Check for other events related to the state of the battery. These may help determine the cause of this event. |
Errors detected with battery on <controller name>. | Contact technical support. |
The battery voltage on <controller name> is low. | The battery needs to recharged. Wait 24 hours to see if the charge is restored. |
The battery temperature on <controller name> is above normal. | Verify that the room temperature is normal and that fans are functioning properly. See the storage hardware documentation for acceptable operating temperatures. |
The battery on <controller name> was removed. | Make sure that the battery is present and properly connected. If the battery is present, wait for a few minutes and re-check if the battery is detected. If the contact point between the battery and the controller is degraded, you must replace the battery, the controller, or both. Refer to the storage hardware documentation for information on how to safely access, or remove. Contact technical support if the issue persists. |
Critical
If one or more battery sensor is in critical state, Causes/resolutions for Critical condition:
Cause | Resolutions |
The system board battery has failed. | Check the system board battery. |
The system board battery is absent. | Check the system board battery to confirm presence. |
The storage battery has failed. | Do one of the following to resolve the issue: 1) Verify the PERC RAID controller battery installation. 2) Check the system logs for thermal related issues. |
The storage battery is absent. | 1) Verify the PERC RAID controller battery installation. 2) If installed, reseat or reconnect the battery and cables. 3) Check the system logs for thermal related issues. |
The storage battery for disk drive bay <bay> has failed. | 1) Verify the PERC RAID controller battery installation for the associated bay. 2) Check the system logs for thermal related issues. |
The storage battery for disk drive bay <bay> is absent. | 1) Verify the PERC RAID controller battery installation for the associated bay. 2) If installed, reseat or reconnect the battery and cables. 3) Check the system logs for thermal related issues. |
The <name> battery has failed. | Check the battery. |
The <name> battery is absent. | Check the battery to confirm presence. |
<controller name> is unable to recover cached data from the Battery Backup Unit (BBU). | Verify that the battery is charged and in good health. See the hardware documentation for more information. When the battery charge is unacceptably low, the battery cannot maintain cached data. Data loss may also have occurred, restoring data from backups may be needed. Verify whether the battery has met its recharge limit. The battery may need to be recharged. Contact technical support if the issue persists. |
The battery on <controller name> can no longer recharge. | Contact technical support. |
Additional information on this issue may be available. Launch the iDRAC Console to debug further.
Target | Dell.ManagedServer.BatterySensor |
Parent Monitor | System.Health.AvailabilityState |
Category | Custom |
Enabled | False |
Alert Generate | False |
Alert Auto Resolve | False |
Monitor Type | Dell.ManagedServer.ServerHealthCookDownUMT |
Remotable | True |
Accessibility | Public |
RunAs | Default |
<UnitMonitor ID="Dell.ManagedServer.BatterySensorHealth" Accessibility="Public" Enabled="false" Target="DellManagedServer!Dell.ManagedServer.BatterySensor" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" TypeID="Dell.ManagedServer.ServerHealthCookDownUMT" Priority="Normal" ConfirmDelivery="false">
<Category>Custom</Category>
<OperationalStates>
<OperationalState ID="Success" MonitorTypeStateID="Success" HealthState="Success"/>
<OperationalState ID="Critical" MonitorTypeStateID="Error" HealthState="Error"/>
<OperationalState ID="Warning" MonitorTypeStateID="Warning" HealthState="Warning"/>
</OperationalStates>
<Configuration>
<IntervalSeconds>21600</IntervalSeconds>
<SyncTime/>
<TimeoutSeconds>1200</TimeoutSeconds>
<InstanceIndex>$Target/Property[Type="DellManagedServer!Dell.ManagedServer.BatterySensor"]/DeviceID$</InstanceIndex>
<ComponentType>Dell.ManagedServer.BatterySensor</ComponentType>
<LogLevel>0</LogLevel>
</Configuration>
</UnitMonitor>