Dell OM : Processor is in warning state

Dell.Server.OOB.SNMPTrap.2242 (Rule)

Knowledge Base article:

Summary

Processor warning state alert

Causes

Processor has generated warning alert. Probable causes and corresponding resolutions for this condition are:

Cause

Resolutions

CPU <number> is disabled.

if unexpected, check presence, and system setup (BIOS) configuration.

CPU <number> is throttled.

Review system logs for power or thermal exceptions.

CPU <number> terminator is absent.

Check presence and reinstall the terminator.

A predictive failure detected on CPU <number> voltage regulator module.

  • Turn system off and remove input power for one minute. Re-apply input power and turn system on.

  • Make sure the processor is seated correctly.

  • If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

The power input for CPU <number> voltage regulator module is outside of range, but it is attached to the system.

  • Turn system off and remove input power for one minute. Re-apply input power and turn system on.

  • Make sure the processor is seated correctly.

  • If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Correctable Machine Check Exception detected on CPU <number>.

Review System Event Log and Operating System Logs. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

CPU interconnect <CPU number> has a correctable error.

  • Restart the server and verify whether or not the issue persists.

  • If yes, reseat the processors, and then restart the server.

  • If the issue persists, contact your server provider.

Resolutions

Additional information on this issue may be available. Launch the iDRAC Console to debug further.

Element properties:

TargetDell.Server
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityWarning
Alert PriorityNormal
RemotableTrue
Alert Message
Dell OM : Processor is in warning state
Event Description: {0}

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource System.NetworkManagement.SnmpTrapEventProvider Default
Alert WriteAction System.Health.GenerateAlert Default
ResolveAlert WriteAction Dell.Operations.Server.ResolveAlert.WAT Default

Source Code:

<Rule ID="Dell.Server.OOB.SNMPTrap.2242" Enabled="true" Target="DellModelServer!Dell.Server" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">
<Category>AvailabilityHealth</Category>
<DataSources>
<DataSource ID="DS" TypeID="NetworkDevice!System.NetworkManagement.SnmpTrapEventProvider">
<IP>$Target/Property[Type="DellModelServer!Dell.Server"]/RemoteAccessIP$</IP>
<OIDProps>
<OIDProp>.1.3.6.1.4.1.674.10892.5.3.2.1.0.2242</OIDProp>
</OIDProps>
<EventOriginId>$Target/Id$</EventOriginId>
<PublisherId>$Target/Id$</PublisherId>
<PublisherName>iDRAC</PublisherName>
<Channel>SnmpEvent</Channel>
<LoggingComputer/>
<EventNumber>2242</EventNumber>
<EventCategory>5</EventCategory>
<EventLevel>10</EventLevel>
<UserName/>
<Params/>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="Alert" TypeID="SystemHealth!System.Health.GenerateAlert">
<Priority>1</Priority>
<Severity>1</Severity>
<AlertName/>
<AlertDescription/>
<AlertOwner/>
<AlertMessageId>$MPElement[Name="Dell.Server.OOB.SNMPTrap.2242.Rule"]$</AlertMessageId>
<AlertParameters>
<AlertParameter1>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$</AlertParameter1>
</AlertParameters>
<Suppression>
<SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>
<SuppressionValue>$Data/Channel$</SuppressionValue>
<SuppressionValue>$Data/PublisherName$</SuppressionValue>
<SuppressionValue>$Data/LoggingComputer$</SuppressionValue>
<SuppressionValue>$Data/EventCategory$</SuppressionValue>
<SuppressionValue>$Data/EventLevel$</SuppressionValue>
<SuppressionValue>$Data/UserName$</SuppressionValue>
<SuppressionValue>$Data/EventNumber$</SuppressionValue>
<SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[3]/Value$</SuppressionValue>
<SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$</SuppressionValue>
<SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[6]/Value$</SuppressionValue>
<SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[8]/Value$</SuppressionValue>
</Suppression>
<Custom1>Alert Message ID = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[3]/Value$ </Custom1>
<Custom2>Alert Message = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$ </Custom2>
<Custom3>Alert Status = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[5]/Value$ </Custom3>
<Custom4>Alert Service Tag = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[6]/Value$ </Custom4>
<Custom5>Alert FQDN = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[7]/Value$ </Custom5>
<Custom6>Alert FQDD = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[8]/Value$ </Custom6>
<Custom7/>
<Custom8/>
<Custom9/>
<Custom10/>
</WriteAction>
<WriteAction ID="ResolveAlert" TypeID="DellOperationsCommon!Dell.Operations.Server.ResolveAlert.WAT">
<IP>$Target/Property[Type="DellModelServer!Dell.Server"]/RemoteAccessIP$</IP>
<MessageID>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[3]/Value$</MessageID>
<FQDN>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[7]/Value$</FQDN>
<FQDD>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[8]/Value$</FQDD>
<EventNumber>$Data/EventNumber$</EventNumber>
<Prefix>OOB</Prefix>
</WriteAction>
</WriteActions>
</Rule>