Dell OM : Battery is in critical state

Dell.Server.OOB.SNMPTrap.4273 (Rule)

Knowledge Base article:

Summary

Battery critical state alert

Causes

Battery has generated critical alert. Probable causes and corresponding resolutions for this condition are:

Cause

Resolutions

The battery on <controller name> can no longer recharge.

Contact technical support.

<controller name> is unable to recover cached data from the Battery Backup Unit (BBU).

Verify that the battery is charged and in good health. See the hardware documentation for more information. When the battery charge is unacceptably low, the battery cannot maintain cached data. Data loss may also have occurred, restoring data from backups may be needed. Verify whether the battery has met its recharge limit. The battery may need to be recharged. Contact technical support if the issue persists.

Resolutions

Additional information on this issue may be available. Launch the iDRAC Console to debug further.

Element properties:

TargetDell.Server
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
RemotableTrue
Alert Message
Dell OM : Battery is in critical state
Event Description: {0}

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource System.NetworkManagement.SnmpTrapEventProvider Default
Alert WriteAction System.Health.GenerateAlert Default
ResolveAlert WriteAction Dell.Operations.Server.ResolveAlert.WAT Default

Source Code:

<Rule ID="Dell.Server.OOB.SNMPTrap.4273" Enabled="true" Target="DellModelServer!Dell.Server" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">
<Category>AvailabilityHealth</Category>
<DataSources>
<DataSource ID="DS" TypeID="NetworkDevice!System.NetworkManagement.SnmpTrapEventProvider">
<IP>$Target/Property[Type="DellModelServer!Dell.Server"]/RemoteAccessIP$</IP>
<OIDProps>
<OIDProp>.1.3.6.1.4.1.674.10892.5.3.2.2.0.4273</OIDProp>
</OIDProps>
<EventOriginId>$Target/Id$</EventOriginId>
<PublisherId>$Target/Id$</PublisherId>
<PublisherName>iDRAC</PublisherName>
<Channel>SnmpEvent</Channel>
<LoggingComputer/>
<EventNumber>4273</EventNumber>
<EventCategory>5</EventCategory>
<EventLevel>10</EventLevel>
<UserName/>
<Params/>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="Alert" TypeID="SystemHealth!System.Health.GenerateAlert">
<Priority>1</Priority>
<Severity>2</Severity>
<AlertName/>
<AlertDescription/>
<AlertOwner/>
<AlertMessageId>$MPElement[Name="Dell.Server.OOB.SNMPTrap.4273.Rule"]$</AlertMessageId>
<AlertParameters>
<AlertParameter1>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$</AlertParameter1>
</AlertParameters>
<Suppression>
<SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>
<SuppressionValue>$Data/Channel$</SuppressionValue>
<SuppressionValue>$Data/PublisherName$</SuppressionValue>
<SuppressionValue>$Data/LoggingComputer$</SuppressionValue>
<SuppressionValue>$Data/EventCategory$</SuppressionValue>
<SuppressionValue>$Data/EventLevel$</SuppressionValue>
<SuppressionValue>$Data/UserName$</SuppressionValue>
<SuppressionValue>$Data/EventNumber$</SuppressionValue>
<SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[3]/Value$</SuppressionValue>
<SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$</SuppressionValue>
<SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[6]/Value$</SuppressionValue>
<SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[8]/Value$</SuppressionValue>
</Suppression>
<Custom1>Alert Message ID = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[3]/Value$ </Custom1>
<Custom2>Alert Message = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$ </Custom2>
<Custom3>Alert Status = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[5]/Value$ </Custom3>
<Custom4>Alert Service Tag = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[6]/Value$ </Custom4>
<Custom5>Alert FQDN = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[7]/Value$ </Custom5>
<Custom6>Alert FQDD = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[8]/Value$ </Custom6>
<Custom7/>
<Custom8/>
<Custom9/>
<Custom10/>
</WriteAction>
<WriteAction ID="ResolveAlert" TypeID="DellOperationsCommon!Dell.Operations.Server.ResolveAlert.WAT">
<IP>$Target/Property[Type="DellModelServer!Dell.Server"]/RemoteAccessIP$</IP>
<MessageID>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[3]/Value$</MessageID>
<FQDN>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[7]/Value$</FQDN>
<FQDD>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[8]/Value$</FQDD>
<EventNumber>$Data/EventNumber$</EventNumber>
<Prefix>OOB</Prefix>
</WriteAction>
</WriteActions>
</Rule>