Dell OMSS A virtual disk bad block error is detected

Dell.WindowsServer.StorageManagement.Alert.2387 (Rule)

Knowledge Base article:

Summary

A virtual disk bad block is detected.

Causes

Unrecoverable bad blocks on one or more member physical disks.

Cause

Resolutions

Bad block medium error is detected at block arg1 on arg2.

Recovering a physical disk bad block depends on the RAID level and state of the virtual disk. If a virtual disk is redundant, the controller can recover a bad block on a physical disk. If a virtual disk is not redundant, then the physical disk bad block results in a virtual disk bad block.

Resolutions

1) Perform a backup of the virtual disk with the Verify option selected. One of the following can occur:

Backup operation fails. In this case, restore the file from a previous backup. After restoring the file, run Patrol Read and check for bad blocks. If more bad blocks exist, proceed to step 2.

Backup operation completes without error. This indicates that there are no bad blocks on your virtual disk.

Backup operation displays bad blocks. This indicates that the bad blocks are located in a non-data area. Proceed to step 2.

2) To clear these bad blocks, execute the Clear Virtual Disk Bad Blocks task.

3) Run Patrol Read to ensure no new bad blocks are found.

Element properties:

TargetDell.WindowsServer.Server
CategoryAlert
EnabledTrue
Event_ID2387
Event SourceServer Administrator
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
RemotableTrue
Alert Message
Dell OMSS A virtual disk bad block error is detected
Event Description: {0}
Event LogSystem

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource Microsoft.Windows.EventProvider Default
Alert WriteAction System.Health.GenerateAlert Default
WriteToDW WriteAction Microsoft.SystemCenter.DataWarehouse.PublishEventData Default

Source Code:

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