Dell Remote Access : Server : System Voltage is in warning state

Dell.iDRAC7.SNMPTrap.2170 (Rule)

Knowledge Base article:

Summary

System Voltage warning state alert

Causes

System Voltage has generated warning alert. Probable causes and corresponding resolutions for this condition are:

Cause

Resolutions

The system board <name> voltage is less than the lower warning threshold.

  • Review system logs for power supply exceptions

  • Reduce system to minimum configuration, inspect and re-install system cables.

  • If the problem persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

The system board <name> voltage is greater than the upper warning threshold.

  • Review system logs for power supply exceptions

  • Reduce system to minimum configuration, inspect and re-install system cables.

  • If the problem persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

The memory module <number> <name> voltage is less than the lower warning threshold.

  • Review system logs for power supply exceptions.

  • Reseat the memory module.

  • If the problem persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

The memory module <number> <name> voltage is greater than the upper warning threshold.

  • Review system logs for power supply exceptions.

  • Reseat the memory module.

  • If the problem persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

The disk drive bay <name> voltage is less than the lower warning threshold.

  • Review system logs for power supply exceptions.

  • Reseat hard disks in the bay. Reconnect all cables attached to the bay.

  • If the problem persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

The disk drive bay <name> voltage is greater than the upper warning threshold.

  • Review system logs for power supply exceptions.

  • Reseat hard disks in the bay. Reconnect all cables attached to the bay.

  • If the problem persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

The <name> voltage is less than the lower warning threshold.

  • Review system logs for power supply exceptions

  • Reduce system to minimum configuration, inspect and re-install system cables.

  • If the problem persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

The <name> voltage is greater than the upper warning threshold.

  • Review system logs for power supply exceptions

  • Reduce system to minimum configuration, inspect and re-install system cables.

  • If the problem persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

The memory module <name> voltage is less than the lower warning threshold.

  • Review system logs for power supply exceptions.

  • Reseat the memory module.

  • If the problem persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

The memory module <name> voltage is greater than the upper warning threshold.

  • Review system logs for power supply exceptions.

  • Reseat the memory module.

  • If the problem persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

The mezzanine card <number> <name> voltage is less than the lower warning threshold.

  • Review system logs for power supply exceptions.

  • Reseat the mezzanine card.

  • If the problem persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

The mezzanine card <number> <name> voltage is greater than the upper warning threshold.

  • Review system logs for power supply exceptions.

  • Reseat the mezzanine card.

  • If the problem persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

CPU <number> <name> voltage is less than the lower warning threshold.

  • Turn system off and remove input power for one minute. Re-apply input power and turn system on.

  • Make sure the processor is seated correctly.

  • If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

CPU <number> <name> voltage is greater than the upper warning threshold.

  • Turn system off and remove input power for one minute. Re-apply input power and turn system on.

  • Make sure the processor is seated correctly.

  • If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Resolutions

Additional information on this issue may be available. Launch the DRAC or OMSA Console to debug further.

Element properties:

TargetDell.RemoteAccess.iDRAC7
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityWarning
Alert PriorityNormal
RemotableTrue
Alert Message
Dell Remote Access : Server : System Voltage is in warning state
{0}

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource System.NetworkManagement.SnmpTrapEventProvider Default
Alert WriteAction System.Health.GenerateAlert Default

Source Code:

<Rule ID="Dell.iDRAC7.SNMPTrap.2170" Enabled="true" Target="DAD!Dell.RemoteAccess.iDRAC7" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">
<Category>AvailabilityHealth</Category>
<DataSources>
<DataSource ID="DS" TypeID="Node!System.NetworkManagement.SnmpTrapEventProvider">
<IP>$Target/Property[Type="DAD!Dell.RemoteAccess.RAC"]/IPAddress$</IP>
<OIDProps>
<OIDProp>.1.3.6.1.4.1.674.10892.5.3.2.1.0.2170</OIDProp>
</OIDProps>
<EventOriginId>$Target/Id$</EventOriginId>
<PublisherId>$Target/Id$</PublisherId>
<PublisherName>iDRAC</PublisherName>
<Channel>SnmpEvent</Channel>
<LoggingComputer/>
<EventNumber>2170</EventNumber>
<EventCategory>5</EventCategory>
<EventLevel>10</EventLevel>
<UserName/>
<Params/>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="Alert" TypeID="SystemHealth!System.Health.GenerateAlert">
<Priority>1</Priority>
<Severity>1</Severity>
<AlertName/>
<AlertDescription/>
<AlertOwner/>
<AlertMessageId>$MPElement[Name="Dell.iDRAC7.SNMPTrap.2170.Rule"]$</AlertMessageId>
<AlertParameters>
<AlertParameter1>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$</AlertParameter1>
</AlertParameters>
<Suppression>
<SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>
<SuppressionValue>$Data/Channel$</SuppressionValue>
<SuppressionValue>$Data/PublisherName$</SuppressionValue>
<SuppressionValue>$Data/LoggingComputer$</SuppressionValue>
<SuppressionValue>$Data/EventCategory$</SuppressionValue>
<SuppressionValue>$Data/EventLevel$</SuppressionValue>
<SuppressionValue>$Data/UserName$</SuppressionValue>
<SuppressionValue>$Data/EventNumber$</SuppressionValue>
<SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[3]/Value$</SuppressionValue>
<SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$</SuppressionValue>
<SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[6]/Value$</SuppressionValue>
<SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[8]/Value$</SuppressionValue>
</Suppression>
<Custom1>Alert Message ID = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[3]/Value$ </Custom1>
<Custom2>Alert Message = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$ </Custom2>
<Custom3>Alert Status = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[5]/Value$ </Custom3>
<Custom4>Alert Service Tag = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[6]/Value$ </Custom4>
<Custom5>Alert FQDN = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[7]/Value$ </Custom5>
<Custom6>Alert FQDD = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[8]/Value$ </Custom6>
<Custom7/>
<Custom8/>
<Custom9/>
<Custom10/>
</WriteAction>
</WriteActions>
</Rule>