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Dell Remote Access : Server : Power Supply is in critical state

Dell.iDRAC7.SNMPTrap.2185 (Rule)

Knowledge Base article:

Summary

Power Supply critical state alert

Causes

Power Supply has generated critical alert. Probable causes and corresponding resolutions for this condition are:

Cause

Resolutions

Power supply <number> failed.

Remove and re-install the power supply. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

The power input for power supply <number> is lost.

Verify the input source is attached to the power supply. Verify the input power is within the operating requirements for the power supply.

The power input for power supply <number> is outside of range.

Verify the input source is attached to the power supply. Verify the input power is within the operating requirements for the power supply.

Power supply <number> is incorrectly configured.

Install matched power supplies and review product documentation for proper configuration.

Cannot communicate with power supply <number>.

Remove and re-install the power supply. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

The temperature for power supply <number> is outside of range.

Check the system operating environment, including airflow and inlet temperature. Check system logs for temperature and thermal component failures.

An under voltage fault detected on power supply <number>.

  • Remove and re-install the power supply.

  • Check cables and subsystem components in the system for damage.

  • If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

An over voltage fault detected on power supply <number>.

Check input power, replace or re-install the power supply. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

An over current fault detected on power supply <number>.

  • Remove and re-install the power supply.

  • Check cables and subsystem components in the system for damage.

  • If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Fan failure detected on power supply <number>.

Check for fan blockage. If not replace the power supply.

A power supply wattage mismatch is detected; power supply <number> is rated for <value> watts.

Install matched power supplies and review product documentation for proper configuration.

Power supply <number> vendor type mismatch detected.

Install matched power supplies and review product documentation for proper configuration.

Power supply <number> revision mismatch detected.

Review product documentation, change power supply with correct revision.

Power supply <number> voltage rating does not match the system"s requirements.

Review product documentation, change power supply with correct voltage rating.

Resolutions

Additional information on this issue may be available. Launch the DRAC or OMSA Console to debug further.

Element properties:

TargetDell.RemoteAccess.iDRAC7
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
RemotableTrue
Alert Message
Dell Remote Access : Server : Power Supply is in critical state
{0}

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource Dell.SNMPTrap.DSMT Default
Alert WriteAction System.Health.GenerateAlert Default

Source Code:

<Rule ID="Dell.iDRAC7.SNMPTrap.2185" Enabled="true" Target="DAD!Dell.RemoteAccess.iDRAC7" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>AvailabilityHealth</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Dell.SNMPTrap.DSMT">

      <IP>$Target/Property[Type="DAD!Dell.RemoteAccess.RAC"]/IPAddress$</IP>

      <CommunityString>$Target/Property[Type="DAD!Dell.RemoteAccess.RAC"]/CommunityString$</CommunityString>

      <AllTraps>false</AllTraps>

      <OIDProps>

        <OIDProp>.1.3.6.1.4.1.674.10892.5.3.2.1.0.2185</OIDProp>

      </OIDProps>

      <EventOriginId>$Target/Id$</EventOriginId>

      <PublisherId>$Target/Id$</PublisherId>

      <PublisherName>iDRAC</PublisherName>

      <Channel>SnmpEvent</Channel>

      <LoggingComputer/>

      <EventNumber>2185</EventNumber>

      <EventCategory>5</EventCategory>

      <EventLevel>10</EventLevel>

      <UserName/>

      <Params/>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="Alert" TypeID="SystemHealth!System.Health.GenerateAlert">

      <Priority>1</Priority>

      <Severity>2</Severity>

      <AlertName/>

      <AlertDescription/>

      <AlertOwner/>

      <AlertMessageId>$MPElement[Name="Dell.iDRAC7.SNMPTrap.2185.Rule"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[5]/Value$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>

        <SuppressionValue>$Data/Channel$</SuppressionValue>

        <SuppressionValue>$Data/PublisherName$</SuppressionValue>

        <SuppressionValue>$Data/LoggingComputer$</SuppressionValue>

        <SuppressionValue>$Data/EventCategory$</SuppressionValue>

        <SuppressionValue>$Data/EventLevel$</SuppressionValue>

        <SuppressionValue>$Data/UserName$</SuppressionValue>

        <SuppressionValue>$Data/EventNumber$</SuppressionValue>

        <SuppressionValue>$Data/EventData/DataItem/Property[@Name="drsAlertMessageID"]$</SuppressionValue>

        <SuppressionValue>$Data/EventData/DataItem/Property[@Name="drsAlertFQDD"]$</SuppressionValue>

        <SuppressionValue>$Data/EventData/DataItem/Property[@Name="drsAlertCurrentStatus"]$</SuppressionValue>

        <SuppressionValue>$Data/EventData/DataItem/Property[@Name="drsSystemServiceTag"]$</SuppressionValue>

      </Suppression>

      <Custom1>Alert Message ID = $Data/EventData/DataItem/Property[@Name="drsAlertMessageID"]$ </Custom1>

      <Custom2>Alert Message = $Data/EventData/DataItem/Property[@Name="drsAlertMessage"]$ </Custom2>

      <Custom3>Alert Status = $Data/EventData/DataItem/Property[@Name="drsAlertCurrentStatus"]$ </Custom3>

      <Custom4>Alert Service Tag = $Data/EventData/DataItem/Property[@Name="drsSystemServiceTag"]$ </Custom4>

      <Custom5>Alert FQDN = $Data/EventData/DataItem/Property[@Name="drsAlertFQDN"]$ </Custom5>

      <Custom6>Alert FQDD = $Data/EventData/DataItem/Property[@Name="drsAlertFQDD"]$ </Custom6>

      <Custom7/>

      <Custom8/>

      <Custom9/>

      <Custom10/>

    </WriteAction>

  </WriteActions>

</Rule>