Dell Remote Access : Software configuration failure.

Dell.iDRAC7.SNMPTrap.2337 (Rule)

Knowledge Base article:

Summary

Software configuration failure.

Causes

Cause	Resolution
The system has detected a firmware or software incompatibility between the components identified in the message. A mismatch between component versions may cause the system to not function appropriately.	Update the firmware or software of the components identified in the message. For information about the identified components, see the product documentation available at the service provider support site.

Resolutions

Additional information on this issue may be available. Launch the IDRAC/DRAC Console to debug further.

Element properties:

Target

Dell.RemoteAccess.iDRAC7

Category

AvailabilityHealth

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

Normal

Remotable

True

Alert Message

Dell Remote Access : Software configuration failure.

Event Description: {0}

Member Modules:

ID	Module Type	TypeId	RunAs
DS	DataSource	System.NetworkManagement.SnmpTrapEventProvider	Default
Alert	WriteAction	System.Health.GenerateAlert	Default

Source Code:

<Rule ID="Dell.iDRAC7.SNMPTrap.2337" Enabled="true" Target="DAD!Dell.RemoteAccess.iDRAC7" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>AvailabilityHealth</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Node!System.NetworkManagement.SnmpTrapEventProvider">

      <IP>$Target/Property[Type="DAD!Dell.RemoteAccess.RAC"]/IPAddress$</IP>

      <OIDProps>

        <OIDProp>.1.3.6.1.4.1.674.10892.5.3.2.1.0.2337</OIDProp>

      </OIDProps>

      <EventOriginId>$Target/Id$</EventOriginId>

      <PublisherId>$Target/Id$</PublisherId>

      <PublisherName>iDRAC</PublisherName>

      <Channel>SnmpEvent</Channel>

      <LoggingComputer/>

      <EventNumber>2337</EventNumber>

      <EventCategory>5</EventCategory>

      <EventLevel>10</EventLevel>

      <UserName/>

      <Params/>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="Alert" TypeID="SystemHealth!System.Health.GenerateAlert">

      <Priority>1</Priority>

      <Severity>2</Severity>

      <AlertName/>

      <AlertDescription/>

      <AlertOwner/>

      <AlertMessageId>$MPElement[Name="Dell.iDRAC7.SNMPTrap.2337.Rule"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>

        <SuppressionValue>$Data/Channel$</SuppressionValue>

        <SuppressionValue>$Data/PublisherName$</SuppressionValue>

        <SuppressionValue>$Data/LoggingComputer$</SuppressionValue>

        <SuppressionValue>$Data/EventCategory$</SuppressionValue>

        <SuppressionValue>$Data/EventLevel$</SuppressionValue>

        <SuppressionValue>$Data/UserName$</SuppressionValue>

        <SuppressionValue>$Data/EventNumber$</SuppressionValue>

        <SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[3]/Value$</SuppressionValue>

        <SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$</SuppressionValue>

        <SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[6]/Value$</SuppressionValue>

        <SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[8]/Value$</SuppressionValue>

      </Suppression>

      <Custom1>Alert Message ID = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[3]/Value$ </Custom1>

      <Custom2>Alert Message = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$ </Custom2>

      <Custom3>Alert Status = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[5]/Value$ </Custom3>

      <Custom4>Alert Service Tag = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[6]/Value$ </Custom4>

      <Custom5>Alert FQDN = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[7]/Value$ </Custom5>

      <Custom6>Alert FQDD = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[8]/Value$ </Custom6>

      <Custom7/>

      <Custom8/>

      <Custom9/>

      <Custom10/>

    </WriteAction>

  </WriteActions>

</Rule>