Dell Remote Access : Chassis Management Controller audit failure or critical event.

Dell.iDRAC7.SNMPTrap.8689 (Rule)

Knowledge Base article:

Summary

Chassis Management Controller audit failure or critical event.

Causes

Cause

Resolution

The extended storage feature is not activated if the media on the secondary CMC is no longer functional.

Do one of the following, and retry the operation: 1) In the CMC Web interface, go to Chassis Controller > Flash Media > Configuration and verify if the card on the secondary CMC displays errors. 2) Do a failover and then reprovision the card from the same GUI page. Reprovisioning is only allowed on the card of primary CMC. However, if both the options 1 and 2 fail, the card may be no longer functional.

This happens during promotion of extended storage feature from single CMC to dual CMC. If the media on Standby CMC is not healthy, this message is displayed and the feature returns to single CMC state.

Do one of the following, and retry the operation: 1) In the CMC Web interface, go to Chassis Controller > Flash Media > Configuration and verify if the card on the secondary CMC displays some errors. 2) Do a failover and then reprovision the card from the same GUI page. Reprovisioning is only allowed on the card of primary CMC. However, if both the options 1 and 2 fail, the card may be no longer functional.

The Extended Storage feature is not activated if the removable flash media SD card on the secondary CMC does not respond within 90 seconds after activation is initiated.

Do the following and retry the operation: 1) In the CMC Web interface, go to Chassis Controller > Flash Media > Configuration, and verify if the SD card on secondary CMC displays errors. 2) If errors are displayed, execute the following racadm command: "racadm cmcchangeover". 3) Repair the removable flash media SD Card by selecting the Chassis Controller > Flash Media > Configuration > Repair Active Controller Media in the CMC Web interface. Repairing is only allowed on the SD card of the primary CMC. If the problem persists, replace the card.

Unable to turn on the server specified in the message because of an internal CMC error.

Reboot CMC and retry the operation. If the issue persists, reseat the server and retry the operation.

The coin cell battery in the primary CMC is not working. The battery needs to be replaced.

Replace the coin cell battery in the primary CMC.

The coin cell battery in the CMC located in the slot specified in the message is not working. The battery needs to be replaced.

Replace the coin cell battery of the standby CMC

Resolutions

Additional information on this issue may be available. Launch the IDRAC/DRAC Console to debug further.

Element properties:

TargetDell.RemoteAccess.iDRAC7
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
RemotableTrue
Alert Message
Dell Remote Access : Chassis Management Controller audit failure or critical event.
Event Description: {0}

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource System.NetworkManagement.SnmpTrapEventProvider Default
Alert WriteAction System.Health.GenerateAlert Default

Source Code:

<Rule ID="Dell.iDRAC7.SNMPTrap.8689" Enabled="true" Target="DAD!Dell.RemoteAccess.iDRAC7" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">
<Category>AvailabilityHealth</Category>
<DataSources>
<DataSource ID="DS" TypeID="Node!System.NetworkManagement.SnmpTrapEventProvider">
<IP>$Target/Property[Type="DAD!Dell.RemoteAccess.RAC"]/IPAddress$</IP>
<OIDProps>
<OIDProp>.1.3.6.1.4.1.674.10892.5.3.2.1.0.8689</OIDProp>
</OIDProps>
<EventOriginId>$Target/Id$</EventOriginId>
<PublisherId>$Target/Id$</PublisherId>
<PublisherName>iDRAC</PublisherName>
<Channel>SnmpEvent</Channel>
<LoggingComputer/>
<EventNumber>8689</EventNumber>
<EventCategory>5</EventCategory>
<EventLevel>10</EventLevel>
<UserName/>
<Params/>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="Alert" TypeID="SystemHealth!System.Health.GenerateAlert">
<Priority>1</Priority>
<Severity>2</Severity>
<AlertName/>
<AlertDescription/>
<AlertOwner/>
<AlertMessageId>$MPElement[Name="Dell.iDRAC7.SNMPTrap.8689.Rule"]$</AlertMessageId>
<AlertParameters>
<AlertParameter1>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$</AlertParameter1>
</AlertParameters>
<Suppression>
<SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>
<SuppressionValue>$Data/Channel$</SuppressionValue>
<SuppressionValue>$Data/PublisherName$</SuppressionValue>
<SuppressionValue>$Data/LoggingComputer$</SuppressionValue>
<SuppressionValue>$Data/EventCategory$</SuppressionValue>
<SuppressionValue>$Data/EventLevel$</SuppressionValue>
<SuppressionValue>$Data/UserName$</SuppressionValue>
<SuppressionValue>$Data/EventNumber$</SuppressionValue>
<SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[3]/Value$</SuppressionValue>
<SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$</SuppressionValue>
<SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[6]/Value$</SuppressionValue>
<SuppressionValue>$Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[8]/Value$</SuppressionValue>
</Suppression>
<Custom1>Alert Message ID = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[3]/Value$ </Custom1>
<Custom2>Alert Message = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[4]/Value$ </Custom2>
<Custom3>Alert Status = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[5]/Value$ </Custom3>
<Custom4>Alert Service Tag = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[6]/Value$ </Custom4>
<Custom5>Alert FQDN = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[7]/Value$ </Custom5>
<Custom6>Alert FQDD = $Data/EventData/DataItem/SnmpVarBinds/SnmpVarBind[8]/Value$ </Custom6>
<Custom7/>
<Custom8/>
<Custom9/>
<Custom10/>
</WriteAction>
</WriteActions>
</Rule>