EMC SI Windows Service Heartbeat

EMC.SI.Service.Heartbeat.Monitor (UnitMonitor)

Monitor the "heartbeat" events issued by the EMC SI Service.

Knowledge Base article:

Summary

This monitor checks the Application Event log for events from the EMC Storage Integrator Windows service or ESI Service.

Causes

By default, the ESI Service writes status events every five minutes. If the ESI Service fails to write any of these events for six minutes, then this monitor changes to an unhealthy or Error state

Resolutions

Check to see if the service is running. If it is not running, start it. If it is running, try to restart it.

Additional

For additional details on how to setup and start the ESI Service, refer to the EMC Storage Integrator for Windows Online Help or Technical Notes.

External

For more information or technical support, refer to EMC Online Support at support.emc.com.

Element properties:

Target

EMC.SI.WindowsService

Parent Monitor

System.Health.AvailabilityState

Category

AvailabilityHealth

Enabled

False

Alert Generate

True

Alert Severity

MatchMonitorHealth

Alert Priority

Normal

Alert Auto Resolve

True

Monitor Type

Microsoft.Windows.MissingEventLogSingleEventLog2StateMonitorType

Remotable

True

Accessibility

Public

Alert Message

EMC SI Windows Service Heartbeat

The EMC SI Windows Service is not functioning properly or is not running. If the service is running something is preventing it writing events to the Application event log.

RunAs

EMC.SI.ESIServiceMonitoringAccount

Source Code:

<UnitMonitor ID="EMC.SI.Service.Heartbeat.Monitor" Accessibility="Public" Enabled="false" Target="ESILib!EMC.SI.WindowsService" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" Priority="Normal" RunAs="ESILib!EMC.SI.ESIServiceMonitoringAccount" TypeID="Windows!Microsoft.Windows.MissingEventLogSingleEventLog2StateMonitorType" ConfirmDelivery="true">

  <Category>AvailabilityHealth</Category>

  <AlertSettings AlertMessage="EMC.SI.Service.Heartbeat.Monitor_AlertMessageResourceID">

    <AlertOnState>Warning</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>MatchMonitorHealth</AlertSeverity>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="MissingEventRaised" MonitorTypeStateID="MissingEventRaised" HealthState="Warning"/>

    <OperationalState ID="EventRaised" MonitorTypeStateID="EventRaised" HealthState="Success"/>

  </OperationalStates>

  <Configuration>

    <ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

    <LogName>Application</LogName>

    <Expression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">PublisherName</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">EMC-EsiWindowsService</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <Or>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="UnsignedInteger">1001</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="UnsignedInteger">1018</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

          </Or>

        </Expression>

      </And>

    </Expression>

    <MissingComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</MissingComputerName>

    <MissingLogName>Application</MissingLogName>

    <MissingExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">PublisherName</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">EMC-EsiWindowsService</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <Or>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="UnsignedInteger">1001</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="UnsignedInteger">1018</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

          </Or>

        </Expression>

      </And>

    </MissingExpression>

    <Consolidator>

      <ConsolidationProperties/>

      <TimeControl>

        <GenericSchedule>

          <SimpleReccuringSchedule>

            <Interval>330</Interval>

          </SimpleReccuringSchedule>

          <ExcludeDates/>

        </GenericSchedule>

      </TimeControl>

      <CountingCondition>

        <CountMode>OnNewItemNOP_OnTimerOutputRestart</CountMode>

      </CountingCondition>

    </Consolidator>

  </Configuration>

</UnitMonitor>