Escalation Notification Template

EscalationNotificationTemplate (ObjectTemplate)

Use for notifications sent when an incident is escalated
Element properties:

Type	System.Notification.Template.SMTP
Type
System.Notification.Template.SMTP
Source Code:

<ObjectTemplate ID="EscalationNotificationTemplate" TypeID="Notification!System.Notification.Template.SMTP">

  <Property Path="$Context/Property[Type='System!System.Entity']/DisplayName$">Inbound Incident Email</Property>

  <Property Path="$Context/Property[Type='Notification!System.Notification.Template']/Encoding$">utf-8</Property>

  <Property Path="$Context/Property[Type='Notification!System.Notification.Template']/SeedClass$">System.WorkItem.Incident</Property>

  <Property Path="$Context/Property[Type='Notification!System.Notification.Template.SMTP']/Priority$">2</Property>

  <Property Path="$Context/Property[Type='Notification!System.Notification.Template.SMTP']/Subject$">&lt;9&gt;Escalated incident:  $Context/Property[Type='WorkItem!System.WorkItem']/Id$&lt;/9&gt;

        &lt;1033&gt;Escalated incident:  $Context/Property[Type='WorkItem!System.WorkItem']/Id$&lt;/1033&gt;

        &lt;7&gt;Eskalierter Vorfall: $Context/Property[Type='WorkItem!System.WorkItem']/Id$&lt;/7&gt;

        &lt;1031&gt;Eskalierter Vorfall: $Context/Property[Type='WorkItem!System.WorkItem']/Id$&lt;/1031&gt;

        &lt;17&gt;&#x30A8;&#x30B9;&#x30AB;&#x30EC;&#x30FC;&#x30C8;&#x6E08;&#x307F;&#x306E;&#x30A4;&#x30F3;&#x30B7;&#x30C7;&#x30F3;&#x30C8;: $Context/Property[Type='WorkItem!System.WorkItem']/Id$&lt;/17&gt;

        &lt;1041&gt;&#x30A8;&#x30B9;&#x30AB;&#x30EC;&#x30FC;&#x30C8;&#x6E08;&#x307F;&#x306E;&#x30A4;&#x30F3;&#x30B7;&#x30C7;&#x30F3;&#x30C8;: $Context/Property[Type='WorkItem!System.WorkItem']/Id$&lt;/1041&gt;

        &lt;3082&gt;Incidente transferido:  $Context/Property[Type='WorkItem!System.WorkItem']/Id$&lt;/3082&gt;

        &lt;1036&gt;Incident transf&#xE9;r&#xE9; :  $Context/Property[Type='WorkItem!System.WorkItem']/Id$&gt;&lt;/1036&gt;

        &lt;1040&gt;Evento imprevisto inoltrato: $Context/Property[Type='WorkItem!System.WorkItem']/Id$&lt;/1040&gt;

        &lt;1042&gt;&#xC81C;&#xAE30;&#xB41C; &#xC778;&#xC2DC;&#xB358;&#xD2B8;: $Context/Property[Type='WorkItem!System.WorkItem']/Id$&lt;/1042&gt;

        &lt;1046&gt;Incidente escalado:  $Context/Property[Type='WorkItem!System.WorkItem']/Id$&lt;/1046&gt;

        &lt;1049&gt;&#x418;&#x43D;&#x446;&#x438;&#x434;&#x435;&#x43D;&#x442;, &#x43F;&#x435;&#x440;&#x435;&#x434;&#x430;&#x43D;&#x43D;&#x44B;&#x439; &#x43D;&#x430; &#x43E;&#x431;&#x440;&#x430;&#x431;&#x43E;&#x442;&#x43A;&#x443;:  $Context/Property[Type='WorkItem!System.WorkItem']/Id$&lt;/1049&gt;

        &lt;2052&gt;&#x5DF2;&#x5347;&#x7EA7;&#x4E8B;&#x4EF6;:  $Context/Property[Type='WorkItem!System.WorkItem']/Id$&lt;/2052&gt;

        &lt;1028&gt;&#x5DF2;&#x5448;&#x5831;&#x4E8B;&#x4EF6;:  $Context/Property[Type='WorkItem!System.WorkItem']/Id$&lt;/1028&gt;</Property>

  <Property Path="$Context/Property[Type='Notification!System.Notification.Template']/Content$">&lt;9&gt;Dear $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$,



The following incident has been escalated: 



Incident ID: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

Target Resolution Time: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

Priority: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

Affected User: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

Category: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



This is an automated e-mail generated by System Center Service Manager.&lt;/9&gt;

&lt;1033&gt;Dear $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$,



The following incident has been escalated:



Incident ID: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

Target Resolution Time: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

Priority: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

Affected User: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

Category: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



This is an automated e-mail generated by System Center Service Manager.&lt;/1033&gt;

&lt;7&gt;Sehr geehrte(r) Herr/Frau $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/LastName$,



Der folgende Vorfall wurde eskaliert:



Vorfall-ID: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

Zielaufl&#xF6;sungszeit: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

Priorit&#xE4;t: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

Betroffener Benutzer: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

Kategorie: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



Diese E-Mail wurde von System Center Service Manager automatisch generiert.&lt;/7&gt;

&lt;1031&gt;Sehr geehrte(r) Herr/Frau $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/LastName$,



Der folgende Vorfall wurde eskaliert:



Vorfall-ID: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

Zielaufl&#xF6;sungszeit: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

Priorit&#xE4;t: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

Betroffener Benutzer: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

Kategorie: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



Diese E-Mail wurde von System Center Service Manager automatisch generiert.&lt;/1031&gt;

&lt;17&gt;$Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/LastName$,



&#x6B21;&#x306E;&#x30A4;&#x30F3;&#x30B7;&#x30C7;&#x30F3;&#x30C8;&#x304C;&#x30A8;&#x30B9;&#x30AB;&#x30EC;&#x30FC;&#x30C8;&#x3055;&#x308C;&#x307E;&#x3057;&#x305F;:



&#x30A4;&#x30F3;&#x30B7;&#x30C7;&#x30F3;&#x30C8; ID: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

&#x76EE;&#x6A19;&#x89E3;&#x6C7A;&#x6642;&#x9593;: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

&#x512A;&#x5148;&#x9806;&#x4F4D;: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

&#x5F71;&#x97FF;&#x3092;&#x53D7;&#x3051;&#x308B;&#x30E6;&#x30FC;&#x30B6;&#x30FC;: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

&#x30AB;&#x30C6;&#x30B4;&#x30EA;: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



&#x3053;&#x308C;&#x306F; System Center Service Manager &#x304C;&#x81EA;&#x52D5;&#x751F;&#x6210;&#x3057;&#x305F;&#x96FB;&#x5B50;&#x30E1;&#x30FC;&#x30EB;&#x3067;&#x3059;&#x3002;&lt;/17&gt;

&lt;1041&gt;$Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/LastName$,



&#x6B21;&#x306E;&#x30A4;&#x30F3;&#x30B7;&#x30C7;&#x30F3;&#x30C8;&#x304C;&#x30A8;&#x30B9;&#x30AB;&#x30EC;&#x30FC;&#x30C8;&#x3055;&#x308C;&#x307E;&#x3057;&#x305F;:



&#x30A4;&#x30F3;&#x30B7;&#x30C7;&#x30F3;&#x30C8; ID: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

&#x76EE;&#x6A19;&#x89E3;&#x6C7A;&#x6642;&#x9593;: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

&#x512A;&#x5148;&#x9806;&#x4F4D;: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

&#x5F71;&#x97FF;&#x3092;&#x53D7;&#x3051;&#x308B;&#x30E6;&#x30FC;&#x30B6;&#x30FC;: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

&#x30AB;&#x30C6;&#x30B4;&#x30EA;: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



&#x3053;&#x308C;&#x306F; System Center Service Manager &#x304C;&#x81EA;&#x52D5;&#x751F;&#x6210;&#x3057;&#x305F;&#x96FB;&#x5B50;&#x30E1;&#x30FC;&#x30EB;&#x3067;&#x3059;&#x3002;&lt;/1041&gt;

&lt;3082&gt;Estimado/a $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$,



Se ha transferido el siguiente incidente:



Id. de incidente: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

Tiempo de resoluci&#xF3;n planeado: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

Prioridad: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

Usuario afectado: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

Categor&#xED;a: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



Este correo electr&#xF3;nico automatizado ha sido generado por System Center Service Manager.&lt;/3082&gt;

&lt;1036&gt;Cher/Ch&#xE8;re $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$,



L'incident suivant a &#xE9;t&#xE9; transf&#xE9;r&#xE9; :



ID de l'incident : $Context/Property[Type='WorkItem!System.WorkItem']/Id$

D&#xE9;lai de r&#xE9;solution cible : $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

Priorit&#xE9; : $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

Utilisateur affect&#xE9; : $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

Cat&#xE9;gorie : $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



Ce courrier &#xE9;lectronique a &#xE9;t&#xE9; g&#xE9;n&#xE9;r&#xE9; automatiquement par System Center Service Manager.&lt;/1036&gt;

&lt;1040&gt;Gentile $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$,



L'evento imprevisto seguente &#xE8; stato inoltrato:



ID evento imprevisto: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

Limite di tempo per la risoluzione: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

Priorit&#xE0;: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

Utente interessato: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

Categoria: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



Questo &#xE8; un messaggio di posta elettronica automatizzato generato da System Center Service Manager.&lt;/1040&gt;

&lt;1042&gt;$Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$&#xB2D8;,



&#xB2E4;&#xC74C; &#xC778;&#xC2DC;&#xB358;&#xD2B8;&#xAC00; &#xC81C;&#xAE30;&#xB418;&#xC5B4; &#xC788;&#xC2B5;&#xB2C8;&#xB2E4;.



&#xC778;&#xC2DC;&#xB358;&#xD2B8; ID: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

&#xB300;&#xC0C1; &#xD655;&#xC778; &#xC2DC;&#xAC04;: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

&#xC6B0;&#xC120; &#xC21C;&#xC704;: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

&#xC601;&#xD5A5; &#xBC1B;&#xB294; &#xC0AC;&#xC6A9;&#xC790;: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

&#xBC94;&#xC8FC;: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



&#xC774; &#xBA54;&#xC77C;&#xC740; System Center Service Manager&#xC5D0;&#xC11C; &#xC790;&#xB3D9;&#xC73C;&#xB85C; &#xC0DD;&#xC131;&#xD558;&#xB294; &#xC804;&#xC790; &#xBA54;&#xC77C;&#xC785;&#xB2C8;&#xB2E4;.&lt;/1042&gt;

&lt;1046&gt;Caro $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$,



O incidente a seguir foi escalado:



ID do Incidente: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

Tempo de Resolu&#xE7;&#xE3;o de Destino: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

Prioridade: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

Usu&#xE1;rio Afetado: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

Categoria: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



Este &#xE9; um email automatizado gerado pelo System Center Service Manager.&lt;/1046&gt;

&lt;1049&gt;&#x417;&#x434;&#x440;&#x430;&#x432;&#x441;&#x442;&#x432;&#x443;&#x439;&#x442;&#x435;, $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$,



&#x421;&#x43B;&#x435;&#x434;&#x443;&#x44E;&#x449;&#x438;&#x439; &#x438;&#x43D;&#x446;&#x438;&#x434;&#x435;&#x43D;&#x442; &#x43F;&#x435;&#x440;&#x435;&#x434;&#x430;&#x43D; &#x43D;&#x430; &#x43E;&#x431;&#x440;&#x430;&#x431;&#x43E;&#x442;&#x43A;&#x443;:



&#x418;&#x414; &#x438;&#x43D;&#x446;&#x438;&#x434;&#x435;&#x43D;&#x442;&#x430;: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

&#x426;&#x435;&#x43B;&#x435;&#x432;&#x43E;&#x435; &#x432;&#x440;&#x435;&#x43C;&#x44F; &#x440;&#x430;&#x437;&#x440;&#x435;&#x448;&#x435;&#x43D;&#x438;&#x44F;: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

&#x41F;&#x440;&#x438;&#x43E;&#x440;&#x438;&#x442;&#x435;&#x442;: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

&#x417;&#x430;&#x442;&#x440;&#x43E;&#x43D;&#x443;&#x442;&#x44B;&#x439; &#x43F;&#x43E;&#x43B;&#x44C;&#x437;&#x43E;&#x432;&#x430;&#x442;&#x435;&#x43B;&#x44C;: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

&#x41A;&#x430;&#x442;&#x435;&#x433;&#x43E;&#x440;&#x438;&#x44F;: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



&#x42D;&#x442;&#x43E; &#x441;&#x43E;&#x43E;&#x431;&#x449;&#x435;&#x43D;&#x438;&#x435; &#x430;&#x432;&#x442;&#x43E;&#x43C;&#x430;&#x442;&#x438;&#x447;&#x435;&#x441;&#x43A;&#x438; &#x441;&#x43E;&#x437;&#x434;&#x430;&#x43D;&#x43E; &#x43F;&#x440;&#x438;&#x43B;&#x43E;&#x436;&#x435;&#x43D;&#x438;&#x435;&#x43C; System Center Service Manager.&lt;/1049&gt;

&lt;2052&gt;&#x5C0A;&#x656C;&#x7684; $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$: 



&#x5DF2;&#x5347;&#x7EA7;&#x4E86;&#x4EE5;&#x4E0B;&#x4E8B;&#x4EF6;: 



&#x4E8B;&#x4EF6; ID: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

&#x76EE;&#x6807;&#x89E3;&#x6790;&#x65F6;&#x95F4;: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

&#x4F18;&#x5148;&#x7EA7;: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

&#x53D7;&#x5F71;&#x54CD;&#x7528;&#x6237;: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

&#x7C7B;&#x522B;: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



&#x8FD9;&#x662F; System Center Service Manager &#x81EA;&#x52A8;&#x751F;&#x6210;&#x7684;&#x7535;&#x5B50;&#x90AE;&#x4EF6;&#x3002;&lt;/2052&gt;

&lt;1028&gt;&#x89AA;&#x611B;&#x7684; $Context/Path[Relationship='WorkItem!System.WorkItemAssignedToUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/FirstName$,



&#x4E0B;&#x5217;&#x4E8B;&#x4EF6;&#x5DF2;&#x5448;&#x5831;:



&#x4E8B;&#x4EF6;&#x8B58;&#x5225;&#x78BC;: $Context/Property[Type='WorkItem!System.WorkItem']/Id$

&#x76EE;&#x6A19;&#x89E3;&#x6C7A;&#x6642;&#x9593;: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/TargetResolutionTime$

&#x512A;&#x5148;&#x9806;&#x5E8F;: $Context/Property[Type='WorkItem!System.WorkItem.TroubleTicket']/Priority$

&#x53D7;&#x5F71;&#x97FF;&#x7684;&#x4F7F;&#x7528;&#x8005;: $Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' SeedRole='Source' TypeConstraint='System!System.Domain.User']/Property[Type='System!System.Domain.User']/UserName$

&#x985E;&#x5225;: $Context/Property[Type='CoreIncident!System.WorkItem.Incident']/Classification$



&#x9019;&#x662F; System Center Service Manager &#x81EA;&#x52D5;&#x7522;&#x751F;&#x7684;&#x96FB;&#x5B50;&#x90F5;&#x4EF6;&#x3002;&lt;/1028&gt;</Property>

</ObjectTemplate>