Fujitsu Primequest SNMP Trap Service State Monitor

Fujitsu.PRIMEQUEST.SnmpTraps.UnitMonitor.SnmpTrapServiceState (UnitMonitor)

This monitor checks if Windows service "SNMP Trap" is running.

Knowledge Base article:

Summary

The Windows service "SNMP Trap" must be disabled on Management Servers that listen for SNMP traps from Primequest Enclosures. Moreover, any other service that listens for SNMP traps must be disabled. The only application that is allowed to listen for SNMP traps is SCOM Monitoring Agent.

If above conditions are not met then SNMP traps will not be caught by SCOM.

This monitor is disabled by default and must be enabled manually for appropriate Management Servers.

Causes

This monitor has Warning state if "SNMP Trap" service is running on this Management Server.

Resolutions

Execute following steps to solve the problem:

Disable “SNMP Trap” service on this Management Server.
Ensure that no other service listens for SNMP Traps (except SCOM Monitoring Agent).
Restart SCOM Monitoring Agent on the Management Server to ensure that trap-catching rules are loaded properly.
Send the test trap using Primequest Web UI to verify that SCOM catches traps.

Element properties:

Target

Microsoft.SystemCenter.ManagementServer

Parent Monitor

System.Health.ConfigurationState

Category

Custom

Enabled

False

Alert Generate

True

Alert Severity

MatchMonitorHealth

Alert Priority

Normal

Alert Auto Resolve

True

Monitor Type

Fujitsu.PRIMEQUEST.SnmpTraps.UnitMonitorType.SnmpTrapServiceState

Remotable

True

Accessibility

Public

Alert Message

SNMP Trap Service State

"SNMP Trap" service is running on this Management Server. SNMP traps sent from Primequest Enclosures to this server will not be caught. Stop the service to resolve the problem.

RunAs

Default

Source Code:

<UnitMonitor ID="Fujitsu.PRIMEQUEST.SnmpTraps.UnitMonitor.SnmpTrapServiceState" Accessibility="Public" Enabled="false" Target="SC!Microsoft.SystemCenter.ManagementServer" ParentMonitorID="Health!System.Health.ConfigurationState" Remotable="true" Priority="Normal" TypeID="Fujitsu.PRIMEQUEST.SnmpTraps.UnitMonitorType.SnmpTrapServiceState" ConfirmDelivery="false">

  <Category>Custom</Category>

  <AlertSettings AlertMessage="Fujitsu.PRIMEQUEST.SnmpTraps.UnitMonitor.AlertMessage.SnmpTrapServiceState">

    <AlertOnState>Warning</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>MatchMonitorHealth</AlertSeverity>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="MonitorHealthy" MonitorTypeStateID="StateHealthy" HealthState="Success"/>

    <OperationalState ID="MonitorWarning" MonitorTypeStateID="StateWarning" HealthState="Warning"/>

  </OperationalStates>

  <Configuration>

    <IntervalSeconds>360</IntervalSeconds>

  </Configuration>

</UnitMonitor>