Fujitsu iRMC Repeated Communication Problem Monitor

Fujitsu.Servers.PRIMERGY.OutOfBand.iRMC.iRMCDevice.RepeatedCommunicationProblem (UnitMonitor)

This monitor checks if there are multiple communication problems related to the Health Status information of the Fujitsu iRMC within a defined timespan.

Knowledge Base article:

Summary

This monitor checks if there have been multiple communication problems logged within a certain time period when accessing the Health State information of the Fujitsu iRMC. This typically indicates a networking problem or an internal resource problem with the iRMC itself.

Causes

Network connectivity to the Fujitsu iRMC is broken or blocked by a firewall rule.

The Fujitsu iRMC is no longer answering any requests over the network.

The Fujitsu iRMC Web Server is no longer reliable answering https requests over the network.

Resolutions

Check if the iRMC can be reached over the network with ping. If not, please contact your Network Administrator.
Check if the iRMC Web Interface can be reached over HTTP or HTTPS. If the iRMC does respond to pings but not to HTTP or HTTPS requests this typically indicates an internal resource problem of the iRMC.
Check if the iRMC can be reached over the network with an IPMI based tool.
If the problem persists, reboot the iRMC (and not the Out-Of-Band Server!) with the help of an IPMI tool such as ipmiview32/ipmiview64 from Fujitsu or any Open Source tool for IPMI such as ipmiutil (see http://ipmiutil.sourceforge.net/ ), FreeIPMI ( see http://www.gnu.org/software/freeipmi/) or ipmitool (see http://sourceforge.net/projects/ipmitool/) .
If you do not have access to an IPMI tool or the iRMC does not answer to IPMI requests you need to A/C fail the server by unplugging all power cables and wait at least 60 seconds before connecting the server to your power source again.
Ping Fujitsu iRMC
Launch ServerView Remote Management iRMC

Element properties:

Target

Fujitsu.Servers.PRIMERGY.OutOfBand.iRMC.iRMCDevice

Parent Monitor

System.Health.AvailabilityState

Category

AvailabilityHealth

Enabled

True

Alert Generate

True

Alert Severity

MatchMonitorHealth

Alert Priority

Normal

Alert Auto Resolve

True

Monitor Type

Fujitsu.Servers.PRIMERGY.OutOfBand.iRMC.SelfResolvingRepeatedEventsMonitorType

Remotable

True

Accessibility

Public

Alert Message

Fujitsu iRMC {0}: Repeated Communication Problem

There have been at least {1} communication problems retrieving the Health Status Information from the Fujitsu iRMC {0} within the following time window:
Time Window Start: {2}
Time Window End: {3}
Time First Event: {4}
Time Last Event: {5}

RunAs

Default

Source Code:

<UnitMonitor ID="Fujitsu.Servers.PRIMERGY.OutOfBand.iRMC.iRMCDevice.RepeatedCommunicationProblem" Target="Fujitsu.Servers.PRIMERGY.OutOfBand.iRMC.iRMCDevice" TypeID="Fujitsu.Servers.PRIMERGY.OutOfBand.iRMC.SelfResolvingRepeatedEventsMonitorType" ParentMonitorID="Health!System.Health.AvailabilityState" Enabled="true" Accessibility="Public" Remotable="true" Priority="Normal" ConfirmDelivery="false">

  <Category>AvailabilityHealth</Category>

  <AlertSettings AlertMessage="Fujitsu.Servers.PRIMERGY.OutOfBand.iRMC.iRMCDevice.RepeatedCommunicationProblem_AlertMessageResourceID">

    <AlertOnState>Warning</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>MatchMonitorHealth</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Target/Property[Type="Fujitsu.Servers.PRIMERGY.OutOfBand.iRMC.iRMCDevice"]/IP$</AlertParameter1>

      <AlertParameter2>$Data/Context/Count$</AlertParameter2>

      <AlertParameter3>$Data/Context/TimeWindowStart$</AlertParameter3>

      <AlertParameter4>$Data/Context/TimeWindowEnd$</AlertParameter4>

      <AlertParameter5>$Data/Context/TimeFirst$</AlertParameter5>

      <AlertParameter6>$Data/Context/TimeLast$</AlertParameter6>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="RepeatedEventRaised" MonitorTypeStateID="RepeatedEventRaised" HealthState="Warning"/>

    <OperationalState ID="RepeatedEventReset" MonitorTypeStateID="RepeatedEventReset" HealthState="Success"/>

  </OperationalStates>

  <Configuration>

    <ComputerName>.</ComputerName>

    <LogName>Operations Manager</LogName>

    <FilterExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <!-- ERROR_NO_STATUS_INFORMATION ...-->

              <Value Type="UnsignedInteger">8099</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <!-- IP Address ... -->

              <XPathQuery Type="String">Params/Param[1]</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">$Target/Property[Type="Fujitsu.Servers.PRIMERGY.OutOfBand.iRMC.iRMCDevice"]/IP$</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </FilterExpression>

    <ConsolidationEventDisplayNumber>EventDisplayNumber</ConsolidationEventDisplayNumber>

    <ConsolidationPublisherName>PublisherName</ConsolidationPublisherName>

    <RepeatedEventCount>3</RepeatedEventCount>

    <IntervalSeconds>3600</IntervalSeconds>

    <!-- slightly larger than 3 times default monitoring interval -->

    <NoEventIntervalSeconds>1000</NoEventIntervalSeconds>

  </Configuration>

</UnitMonitor>