Server hardware was powered off.
This could be caused by the following:
The server hardware was powered off because the temperature exceeded the critical threshold.
Check the status of the fans. Remove the server hardware and ensure there is no blockage to the cooling inlets, then re-insert it. If the problem persists, contact your authorized support representative and provide them with a support dump.
For additional troubleshooting, the following tasks are available:
HPE OneView Web Console
This rule monitors the following NT Event Log entries:
Event ID | Log File | Publisher | Log Message |
---|---|---|---|
31013 | HP OneView Management | HP OneView Event Manager-Synergy |
Server hardware was powered off. (31013) |
See the latest information about Hewlett Packard Enterprise OneView Enclosure Management Pack:
HPE Microsoft Management Integration Solution
Hewlett Packard Enterprise OneView Enclosure Management Pack
Target | HewlettPackard.OneView.Synergy.HPManagedEnclosure |
Category | Alert |
Enabled | True |
Alert Generate | True |
Alert Severity | Error |
Alert Priority | High |
Remotable | True |
Event Log | HP OneView Management |
ID | Module Type | TypeId | RunAs |
---|---|---|---|
DS | DataSource | Microsoft.Windows.EventProvider | Default |
GenerateAlert | WriteAction | System.Health.GenerateAlert | Default |
<Rule ID="HewlettPackard.OneView.Synergy.HPManagedEnclosure.BladeThermalCritical.Rule" Target="HewlettPackard.OneView.Synergy.HPManagedEnclosure" Enabled="true" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">
<Category>Alert</Category>
<DataSources>
<DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">
<LogName>HP OneView Management</LogName>
<Expression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">HP OneView Event Manager-Synergy</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="UnsignedInteger">31013</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[7]</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">$Target/Property[Type="HewlettPackard.OneView.Synergy.HPManagedEnclosure"]/SerialNumber$</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</Expression>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="GenerateAlert" TypeID="Health!System.Health.GenerateAlert">
<Priority>2</Priority>
<Severity>2</Severity>
<AlertName>Server hardware was powered off.</AlertName>
<AlertDescription>$Data/EventDescription$</AlertDescription>
<AlertOwner/>
<Suppression>
<SuppressionValue>$Data/Params/Param[7]$</SuppressionValue>
</Suppression>
</WriteAction>
</WriteActions>
</Rule>