Alert monitor for Lenovo BladeCenter SAS I/O module XML TCP communication failures
Knowledge Base article:
Summary
This monitor watches for a BladeCenter event that indicates that
the advanced management module (AMM) is unable to communicate with a SAS I/O module.
Configuration
You can disable this monitor through the Operations Manager's Operations
Console. See the "Disable monitors" topic in the Operations Manager's
Operations User's Guide for more information.
The BladeCenter event is delivered to this monitor asynchronously.
There is no monitoring interval to configure for this monitor.
The BladeCenter event is delivered to this monitor from the AMM (Advanced
Management Module) of the BladeCenter via the SNMP (Simple Network Management
Protocol) protocol. It also goes through the BladeCenter runtime support
of the Hardware Management Pack installed on the management server that
was designated to manage the BladeCenter during the Network Device Discovery process.
For the proper BladeCenter AMM SNMP settings that are required for
the Hardware Management Pack to discover BladeCenter modules
and report events, consult the Hardware Management Pack's User's Guide.
Causes
When the AMM is unable to communicate
with the specified SAS I/O module,
the BladeCenter's AMM generates a hardware event.
The health state of this monitor is then set to the Critical or Warning state.
The SAS I/O module may be functioning normally,
but the AMM will not be able to generate
any additional events for the SAS I/O module.
For a particular incident, review the history in the State Changes tab. Consult the relevant hardware
knowledge articles listed below, keeping in mind the relevant event data.
The relevant Lenovo hardware knowledge articles are available on a system with the Lenovo Hardware Management Pack
package installed.
A communication failure has occurred on the XML TCP command/response port for I/O Module "Instance Number"
The "Instance Number" can be found as the numeric part of the name/description for an alert or event, and it reflects the number of the bay/module.
For instance, 'A communication failure has occurred on the XML TCP command/response port for I/O Module "Instance Number"' could actually mean "A communication failure has occurred on the XML TCP command/response port for I/O Module 01".
Resolutions
Review the relevant Lenovo hardware knowledge articles listed above for information about how to resolve the
hardware problem for a particular incident.
When the AMM is unable to communicate
with the specified SAS I/O module,
the monitor generates an alert when its health state changes to either Critical or Warning.
After the AMM is able to communicate with a SAS I/O module,
manually reset the health state of this monitor.
See the "Reset Health" topic in the Operations Manager's Operations User's Guide for more information.
Any outstanding corresponding alerts will be automatically closed when the health state
of this monitor returns to the Healthy state.
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