Objective: Manage IT service levels so that ongoing requirements, communications, and expectations between business and IT are proactively addressed and that internal IT dependencies and expectations are being addressed.
Example: Failure to properly manage IT service levels could affect business performance, compliance, and application of IT resources and investments.
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Objective: Manage IT service levels so that ongoing requirements, communications, and expectations between business and IT are proactively addressed and that internal IT dependencies and expectations are being addressed.
Example: Failure to properly manage IT service levels could affect business performance, compliance, and application of IT resources and investments.
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