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Message delivery to the remote domain failed. Consult the event log for more information.

Message_delivery_to_the_remote_domain_failed__Consult_the_event_log_for_more_information (Rule)

Knowledge Base article:

Summary

This event may be seen when the SMTP service on an Exchange server has one or more mail-delivery problems. These mail-delivery problems could be caused by several factors such as DNS, IP configuration, or wrong DLL files installed.

Sample Event:

Event Type: Warning

Event Source: SMTPsvc

Event Category: None

Event ID: 4000

Description: Message delivery to the remote domain "_c78290b817c75f4bac724d36582fdeea_D" failed. The error message is "Unable to bind to the destination server in DNS.

Event Type: Warning

Event Source: SMTPsvc

Event Category: None

Event ID: 4000

Description: Message delivery to the remote domain "domain.com" failed. An internal DNS error caused a failure to find the remote server.

0000: c00402e7

Causes

Resolutions

External

For more information about MSExchangeTransport event 4000, see:

Element properties:

TargetMicrosoft.Exchange.Protocol.SMTP
CategoryEventCollection
EnabledTrue
Event_ID4000
Event SourceMSExchangeTransport
Alert GenerateTrue
Alert SeverityWarning
Alert PriorityNormal
RemotableTrue
Alert Message
Message delivery to the remote domain failed. Consult the event log for more information.
{0}
Event LogApplication

Member Modules:

ID Module Type TypeId RunAs 
EventDS DataSource Microsoft.Windows.EventProvider Default
GenerateAlert WriteAction System.Health.GenerateAlert Default

Source Code:

<Rule ID="Message_delivery_to_the_remote_domain_failed__Consult_the_event_log_for_more_information" Enabled="onEssentialMonitoring" Target="Exch2003Core!Microsoft.Exchange.Protocol.SMTP" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="EventDS" TypeID="Windows!Microsoft.Windows.EventProvider">

      <ComputerName>.</ComputerName>

      <LogName>Application</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery>Channel</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value>Application</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery>PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value>MSExchangeTransport</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery>EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value>4000</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="GenerateAlert" TypeID="SystemHealth!System.Health.GenerateAlert">

      <Priority>1</Priority>

      <Severity>1</Severity>

      <AlertOwner>$Data/PublisherName$</AlertOwner>

      <AlertMessageId>$MPElement[Name="Message_delivery_to_the_remote_domain_failed__Consult_the_event_log_for_more_information.AlertMessage"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventDescription$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue/>

      </Suppression>

    </WriteAction>

  </WriteActions>

</Rule>