Async Service Cannot Re-Start

Microsoft.Dynamics.CRM.Async_Service_Cannot_Re_Start_ASYNC (Rule)

Knowledge Base article:

Summary

The asynchronous service cannot (re)start.

Causes

View the event logs for further information on error conditions that could prevent the service from starting. For example, there may be hardware, software, or security error that is documented in the event logs.

Resolutions

Start the asynchronous service in services.msc.

Element properties:

Target

Microsoft.Dynamics.CRM.AsyncService_Servers

Category

EventCollection

Enabled

False

Alert Generate

True

Alert Severity

Error

Alert Priority

Normal

Remotable

True

Alert Message

Async service cannot (re)start

EventId: {0} Event Publisher: {1} Event Description: {2}

Event Log

Application

Member Modules:

ID	Module Type	TypeId	RunAs
DS	DataSource	Microsoft.Windows.EventProvider	Default
ConsolidatedEventWrite	ConditionDetection	System.ConsolidatorCondition	Default
Alert	WriteAction	System.Health.GenerateAlert	Default

Source Code:

<Rule ID="Microsoft.Dynamics.CRM.Async_Service_Cannot_Re_Start_ASYNC" Enabled="false" Target="Microsoft.Dynamics.CRM.AsyncService_Servers" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">

      <ComputerName>.</ComputerName>

      <LogName>Application</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="UnsignedInteger">17410</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="Integer">EventLevel</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="Integer">1</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">MSCRMAsyncService</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <ConditionDetection ID="ConsolidatedEventWrite" TypeID="System!System.ConsolidatorCondition">

    <Consolidator>

      <ConsolidationProperties>

        <PropertyXPathQuery>EventDisplayNumber</PropertyXPathQuery>

        <PropertyXPathQuery>PublisherName</PropertyXPathQuery>

      </ConsolidationProperties>

      <TimeControl>

        <WithinTimeSchedule>

          <Interval>3600</Interval>

        </WithinTimeSchedule>

      </TimeControl>

      <CountingCondition>

        <Count>3</Count>

        <CountMode>OnNewItemTestOutputRestart_OnTimerRestart</CountMode>

      </CountingCondition>

    </Consolidator>

  </ConditionDetection>

  <WriteActions>

    <WriteAction ID="Alert" TypeID="Health!System.Health.GenerateAlert">

      <Priority>1</Priority>

      <Severity>2</Severity>

      <AlertOwner/>

      <AlertMessageId>$MPElement[Name="Microsoft.Dynamics.CRM.Async_Service_Cannot_Re_Start_ASYNC.AlertMessage"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventDisplayNumber$</AlertParameter1>

        <AlertParameter2>$Data/PublisherName$</AlertParameter2>

        <AlertParameter3>$Data/EventDescription$</AlertParameter3>

      </AlertParameters>

      <Suppression>

        <SuppressionValue>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetbiosComputerName$</SuppressionValue>

      </Suppression>

      <Custom1/>

      <Custom2/>

      <Custom3/>

      <Custom4/>

      <Custom5/>

      <Custom6/>

      <Custom7/>

      <Custom8/>

      <Custom9/>

      <Custom10/>

    </WriteAction>

  </WriteActions>

</Rule>