Error while backing up database transaction log for organization

Microsoft.Dynamics.CRM.Error_While_Backing_Up_Database_Transaction_Log_For_Organization (Rule)

Knowledge Base article:

Summary

An error occurred while backing up the database transaction log for the organization.

Causes

The backup log share could not be reached. This is specific to Microsoft Dynamics CRM Online.

Resolutions

Check the configuration of the backup log share, and check permissions.

Element properties:

TargetMicrosoft.Dynamics.CRM.Asynchronous_Processing_Service_Server
CategoryAlert
EnabledTrue
Event_ID17423
Event SourceMSCRMAsyncService$maintenance
Alert GenerateTrue
Alert SeverityWarning
Alert PriorityHigh
RemotableTrue
Alert Message
Error while backing up database transaction log for organization
EventId: {0} Event Publisher: {1} Event Description: {2}
Event LogApplication

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource Microsoft.Windows.EventProvider Default
Alert WriteAction System.Health.GenerateAlert Default

Source Code:

<Rule ID="Microsoft.Dynamics.CRM.Error_While_Backing_Up_Database_Transaction_Log_For_Organization" Enabled="true" Target="Microsoft.Dynamics.CRM.Asynchronous_Processing_Service_Server" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">
<Category>Alert</Category>
<DataSources>
<DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">
<ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>
<LogName>Application</LogName>
<Expression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="UnsignedInteger">17423</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">MSCRMAsyncService$maintenance</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</Expression>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="Alert" TypeID="Health!System.Health.GenerateAlert">
<Priority>2</Priority>
<Severity>1</Severity>
<AlertOwner/>
<AlertMessageId>$MPElement[Name="Microsoft.Dynamics.CRM.Error_While_Backing_Up_Database_Transaction_Log_For_Organization.AlertMessage"]$</AlertMessageId>
<AlertParameters>
<AlertParameter1>$Data/EventDisplayNumber$</AlertParameter1>
<AlertParameter2>$Data/PublisherName$</AlertParameter2>
<AlertParameter3>$Data/EventDescription$</AlertParameter3>
</AlertParameters>
<Suppression>
<SuppressionValue>$Data/LoggingComputer$</SuppressionValue>
<SuppressionValue>$Data/EventDescription$</SuppressionValue>
</Suppression>
<Custom1/>
<Custom2/>
<Custom3/>
<Custom4/>
<Custom5/>
<Custom6/>
<Custom7/>
<Custom8/>
<Custom9/>
<Custom10/>
</WriteAction>
</WriteActions>
</Rule>