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E-mail Router Service Could Not Run Service Background Thread

Microsoft.Dynamics.CRM.ids_Running_Service_Failed_Format (Rule)

The E-mail Router service could not run the service main background thread. The E-mail Router service cannot continue and will now shut down.

Knowledge Base article:

Summary

The E-mail Router service could not run the service main background thread. The E-mail Router service cannot continue and will now shut down.

Causes

Check the event logs and trace logs for more information.

Resolutions

Check the event logs for more details and restart the E-mail Router service.

Element properties:

TargetMicrosoft.Dynamics.CRM.Email_Router
CategoryAlert
EnabledTrue
Event_ID16192
Event SourceMSCRMEmail
Alert GenerateTrue
Alert SeverityError
Alert PriorityHigh
RemotableTrue
Alert Message
E-mail Router Service Could Not Run Service Background Thread
EventId: {0} Event Publisher: {1} Event Description: {2}
Event LogApplication

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource Microsoft.Windows.EventProvider Default
Alert WriteAction System.Health.GenerateAlert Default

Source Code:

<Rule ID="Microsoft.Dynamics.CRM.ids_Running_Service_Failed_Format" Enabled="true" Target="Microsoft.Dynamics.CRM.Email_Router" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>Alert</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">

      <ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <LogName>Application</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="UnsignedInteger">16192</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">MSCRMEmail</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="Alert" TypeID="Health!System.Health.GenerateAlert">

      <Priority>2</Priority>

      <Severity>2</Severity>

      <AlertOwner/>

      <AlertMessageId>$MPElement[Name="Microsoft.Dynamics.CRM.ids_Running_Service_Failed_Format.AlertMessage"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventDisplayNumber$</AlertParameter1>

        <AlertParameter2>$Data/PublisherName$</AlertParameter2>

        <AlertParameter3>$Data/EventDescription$</AlertParameter3>

      </AlertParameters>

      <Suppression>

        <SuppressionValue>$Data/LoggingComputer$</SuppressionValue>

        <SuppressionValue>$Data/EventDescription$</SuppressionValue>

      </Suppression>

      <Custom1/>

      <Custom2/>

      <Custom3/>

      <Custom4/>

      <Custom5/>

      <Custom6/>

      <Custom7/>

      <Custom8/>

      <Custom9/>

      <Custom10/>

    </WriteAction>

  </WriteActions>

</Rule>