Alert for event Id: 14428 ('SIPPROXY_E_OUTBOUND_TLS_FAILURE')

Microsoft.LS.2010.Monitoring.Rule.InfoEvent.AccessEdge_SIPPROXY_E_OUTBOUND_TLS_FAILURE (Rule)

Knowledge Base article:

Summary

TLS outgoing connection failures.

Causes

Most often a problem with the peer certificate or perhaps the DNS A record used to reach the peer server. Target principal name is incorrect means that the peer certificate does not contain the name that the local server used to connect. Certificate root not trusted error means that the peer certificate was issued by a remote CA that is not trusted by the local machine.

Resolutions

Check that the address and port matches the FQDN used to connect, and that the peer certificate contains this FQDN somewhere in its subject or SAN fields. If the FQDN refers to a DNS load balanced pool then check that all addresses returned by DNS refer to a server in the same pool. For untrusted root errors, ensure that the remote CA certificate chain is installed locally. If you have already installed the remote CA certificate chain, then try rebooting the local machine.

Element properties:

Target

Microsoft.LS.2010.Component.AccessEdge

Category

EventCollection

Enabled

True

Event_ID

14428

Event Source

LS Protocol Stack

Alert Generate

True

Alert Severity

Warning

Alert Priority

Low

Remotable

True

Alert Message

TLS outgoing connection failures.

{0}

Please see the 'Product Knowledge' and the 'Alert Context' tab on Alert Properties view for more information.

Event Log

Lync Server

Member Modules:

ID	Module Type	TypeId	RunAs
CollectEvent	DataSource	Microsoft.Windows.EventProvider	Default
WriteAlert	WriteAction	System.Health.GenerateAlert	Default
WriteToDB	WriteAction	Microsoft.SystemCenter.CollectEvent	Default
WriteToDW	WriteAction	Microsoft.SystemCenter.DataWarehouse.PublishEventData	Default

Source Code:

<Rule ID="Microsoft.LS.2010.Monitoring.Rule.InfoEvent.AccessEdge_SIPPROXY_E_OUTBOUND_TLS_FAILURE" Enabled="true" Target="Microsoft.LS.2010.Component.AccessEdge" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="CollectEvent" TypeID="Windows!Microsoft.Windows.EventProvider">

      <ComputerName>$Target/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <LogName>Lync Server</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">LS Protocol Stack</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="UnsignedInteger">14428</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="WriteToDB" TypeID="SC!Microsoft.SystemCenter.CollectEvent"/>

    <WriteAction ID="WriteAlert" TypeID="Health!System.Health.GenerateAlert">

      <Priority>0</Priority>

      <Severity>1</Severity>

      <AlertMessageId>$MPElement[Name="Alert_TLS_outgoing_connection_failures."]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventDescription$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>

        <SuppressionValue>$Data/PublisherName$</SuppressionValue>

        <SuppressionValue>$Data/LoggingComputer$</SuppressionValue>

      </Suppression>

    </WriteAction>

    <WriteAction ID="WriteToDW" TypeID="SCDW!Microsoft.SystemCenter.DataWarehouse.PublishEventData"/>

  </WriteActions>

</Rule>