RTCASMCU - Media Relay Connectivity

Microsoft.LS.2010.Monitoring.UnitMonitor.PairedEvent.AppSharingConf_ASMCU_E_MRAS_REQUEST_FAILED (UnitMonitor)

Knowledge Base article:

Summary

The Application Sharing Server encountered an error when requesting credentials from the A/V Authentication Service.

Causes

The Application Sharing Conferencing Server cannot communicate with Media Relay Authentication Service.

Resolutions

Check the A/V Authentication Service is alive and that network connectivity exists.

Element properties:

TargetMicrosoft.LS.2010.Component.AppSharingConf
Parent MonitorSystem.Health.AvailabilityState
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeMicrosoft.Windows.RepeatedEventLogSingleEventLog2StateMonitorType
RemotableTrue
AccessibilityPublic
Alert Message
The Application Sharing Server encountered an error when requesting credentials from the A/V Authentication Service.
{0}

Please see the 'Product Knowledge' and the 'Alert Context' tab on Alert Properties view for more information.
RunAsDefault

Source Code:

<UnitMonitor ID="Microsoft.LS.2010.Monitoring.UnitMonitor.PairedEvent.AppSharingConf_ASMCU_E_MRAS_REQUEST_FAILED" Accessibility="Public" Enabled="true" Target="Microsoft.LS.2010.Component.AppSharingConf" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.RepeatedEventLogSingleEventLog2StateMonitorType" ConfirmDelivery="true">
<Category>AvailabilityHealth</Category>
<AlertSettings AlertMessage="Alert_The_Application_Sharing_Server_encountered_an_error_when_requesting_credentials_from_the_A_V_Authentication_Service.">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>Normal</AlertPriority>
<AlertSeverity>Error</AlertSeverity>
<AlertParameters>
<AlertParameter1>$Data/Context/Context/DataItem/EventDescription$</AlertParameter1>
</AlertParameters>
</AlertSettings>
<OperationalStates>
<OperationalState ID="Microsoft.LS.2010.Monitoring.UnitMonitor.PairedEvent.AppSharingConf_ASMCU_E_MRAS_REQUEST_FAILED.Error" MonitorTypeStateID="RepeatedEventRaised" HealthState="Error"/>
<OperationalState ID="Microsoft.LS.2010.Monitoring.UnitMonitor.PairedEvent.AppSharingConf_ASMCU_E_MRAS_REQUEST_FAILED.Success" MonitorTypeStateID="EventRaised" HealthState="Success"/>
</OperationalStates>
<Configuration>
<ComputerName>$Target/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>
<LogName>Lync Server</LogName>
<Expression>
<Or>
<Expression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="UnsignedInteger">32026</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">LS ApplicationSharing Conferencing Server</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</Expression>
<Expression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="UnsignedInteger">32016</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">LS ApplicationSharing Conferencing Server</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</Expression>
<Expression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="UnsignedInteger">32001</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">LS ApplicationSharing Conferencing Server</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</Expression>
</Or>
</Expression>
<RepeatedComputerName>$Target/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</RepeatedComputerName>
<RepeatedLogName>Lync Server</RepeatedLogName>
<RepeatedExpression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="UnsignedInteger">32012</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">LS ApplicationSharing Conferencing Server</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</RepeatedExpression>
<Consolidator>
<ConsolidationProperties/>
<TimeControl>
<WithinTimeSchedule>
<Interval>600</Interval>
</WithinTimeSchedule>
</TimeControl>
<CountingCondition>
<Count>5</Count>
<CountMode>OnNewItemTestOutputRestart_OnTimerSlideByOne</CountMode>
</CountingCondition>
</Consolidator>
</Configuration>
</UnitMonitor>