Alert for event Id: 33048 ('CAA_E_PROMPT_FAILURE')

Microsoft.LS.2013.Monitoring.Rule.InfoEvent.CAA.CAA_E_PROMPT_FAILURE (Rule)

Knowledge Base article:

Summary

Media file could not be played since the file is missing or is not in the correct format. Calls may be disconnected.

Causes

Media file is missing or is not in the correct format.

Resolutions

Verify that the media files for Conferencing Attendant have been installed in the correct folder and use a supported file format.

Element properties:

Target

Microsoft.LS.2013.Component.CAA

Category

EventCollection

Enabled

True

Event_ID

33048

Event Source

LS Conferencing Attendant

Alert Generate

True

Alert Severity

Warning

Alert Priority

Low

Remotable

True

Alert Message

[LYNC] Media file could not be played since the file is missing or is not in the correct format. Calls may be disconnected.

{0}

Please see the 'Product Knowledge' and the 'Alert Context' tab on Alert Properties view for more information.

Event Log

Lync Server

Member Modules:

ID	Module Type	TypeId	RunAs
CollectEvent	DataSource	Microsoft.Windows.EventProvider	Default
WriteAlert	WriteAction	System.Health.GenerateAlert	Default
WriteToDB	WriteAction	Microsoft.SystemCenter.CollectEvent	Default
WriteToDW	WriteAction	Microsoft.SystemCenter.DataWarehouse.PublishEventData	Default

Source Code:

<Rule ID="Microsoft.LS.2013.Monitoring.Rule.InfoEvent.CAA.CAA_E_PROMPT_FAILURE" Enabled="true" Target="Microsoft.LS.2013.Component.CAA" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="CollectEvent" TypeID="Windows!Microsoft.Windows.EventProvider">

      <ComputerName>$Target/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <LogName>Lync Server</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">LS Conferencing Attendant</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="UnsignedInteger">33048</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="WriteToDB" TypeID="SC!Microsoft.SystemCenter.CollectEvent"/>

    <WriteAction ID="WriteAlert" TypeID="Health!System.Health.GenerateAlert">

      <Priority>0</Priority>

      <Severity>1</Severity>

      <AlertMessageId>$MPElement[Name="Alert_Media_file_could_not_be_played_since_the_file_is_missing_or_is_not_in_the_correct_format._Calls_may_be_disconnected."]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventDescription$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>

        <SuppressionValue>$Data/PublisherName$</SuppressionValue>

        <SuppressionValue>$Data/LoggingComputer$</SuppressionValue>

      </Suppression>

    </WriteAction>

    <WriteAction ID="WriteToDW" TypeID="SCDW!Microsoft.SystemCenter.DataWarehouse.PublishEventData"/>

  </WriteActions>

</Rule>