RTCACPMCU Focus (HTTP) Connectivity

Microsoft.LS.2013.Monitoring.UnitMonitor.PairedEvent.PhoneConf.ACPMcu_FAILED_TO_SEND_FOCUS_NOTIFICATIONS (UnitMonitor)

Knowledge Base article:

Summary

The ACPMCU was not able to stay connected to the Front End over the C3P channel (HTTPS Connection).

Causes

The Front End may not be running correctly or may be unreachable over the network (broken HTTPS connection) from the MCU. Unavailability of the C3P channel affects conference controls, and can also prevent users from joining, starting conferences.

Resolutions

Verify that the Front End is running correctly and network connectivity and an HTTPS Connection can be established between the MCU and the Front End.

Element properties:

Target

Microsoft.LS.2013.Component.PhoneConf

Parent Monitor

System.Health.AvailabilityState

Category

AvailabilityHealth

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

Normal

Alert Auto Resolve

True

Monitor Type

Microsoft.LS.2013.MonitorType.PairedEvent.Simple

Remotable

True

Accessibility

Public

Alert Message

[LYNC] The ACPMCU was not able to stay connected to the Front End over the C3P channel (HTTPS Connection).

{0}

Please see the 'Product Knowledge' and the 'Alert Context' tab on Alert Properties view for more information.

RunAs

Default

Source Code:

<UnitMonitor ID="Microsoft.LS.2013.Monitoring.UnitMonitor.PairedEvent.PhoneConf.ACPMcu_FAILED_TO_SEND_FOCUS_NOTIFICATIONS" Accessibility="Public" Enabled="true" Target="Microsoft.LS.2013.Component.PhoneConf" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Microsoft.LS.2013.MonitorType.PairedEvent.Simple" ConfirmDelivery="true">

  <Category>AvailabilityHealth</Category>

  <AlertSettings AlertMessage="Alert_The_ACPMCU_was_not_able_to_stay_connected_to_the_Front_End_over_the_C3P_channel__HTTPS_Connection_.">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Data/Context/EventDescription$</AlertParameter1>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="Microsoft.LS.2013.Monitoring.UnitMonitor.PairedEvent.PhoneConf.ACPMcu_FAILED_TO_SEND_FOCUS_NOTIFICATIONS.Success" MonitorTypeStateID="SuccessEventRaised" HealthState="Success"/>

    <OperationalState ID="Microsoft.LS.2013.Monitoring.UnitMonitor.PairedEvent.PhoneConf.ACPMcu_FAILED_TO_SEND_FOCUS_NOTIFICATIONS.Error" MonitorTypeStateID="ErrorEventRaised" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <ComputerName>$Target/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

    <LogName>Lync Server</LogName>

    <SuccessExpression>

      <Or>

        <Expression>

          <And>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="UnsignedInteger">61048</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="String">PublisherName</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="String">LS MCU Infrastructure</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

          </And>

        </Expression>

        <Expression>

          <And>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="UnsignedInteger">43002</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="String">PublisherName</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="String">LS ACP MCU</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

          </And>

        </Expression>

      </Or>

    </SuccessExpression>

    <ErrorExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="UnsignedInteger">61047</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">PublisherName</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">LS MCU Infrastructure</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </ErrorExpression>

  </Configuration>

</UnitMonitor>